Microsoft 365 Administrator

Epsom Temporary £150 - £200 per day
  • Microsoft 365 Administrator
  • 3 month contract

About Our Client

The client is a UK charity that provides support and campaigns for better eye care for people with learning disabilities, autism and sight loss.

Job Description

The purpose of the role is to support implementation of Microsoft 365. You will also be expected to respond to customer incidents and requests raised in person, email, telephone or through self-service channels. Tasks include:

-Roll-out of new laptops and desktops
-Rebuilding existing laptops using Microsoft Autopilot
-Migrating applications and configuration settings to new devices for apps such as JAWS
-Configuration of OneDrive
-Ad-hoc assistance for staff using Microsoft 365 - e.g. Teams, OneDrive, SharePoint, Office apps etc.

-Keep customers informed at all times by accurately communicating in a timely fashion on the status, updates and resolution of all incidents and requests.

-Maintain and share documented processes for repeatable tasks to improve response times to customer requests

The Successful Applicant

The successful candidate will need to have excellent interpersonal skills with ability to deal with requests for help in person, by telephone and email, responding in a calm and friendly manner. Have the ability to explain technical solutions clearly and unambiguously to customers at all levels in a diplomatic manner and to follow instructions/procedures accurately with a high level of attention to detail. You will also demonstrable interest in IT, have analytical and problem-solving skills. Demonstrate evidence of ability to work independently and as part of a team, be approachable and identifiable to provide the best service possible.

What's on Offer

The role will be paying £150 - £200 a day inside IR35 with an initial 5 days onsite but flexiblw working available once onboarded. Travel to other sites in the South of England will be required. Interviews being conducted next week so get in touch!

Owa Legodi
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Job summary

IT Support
Technology & Telecoms
Contract type
Consultant name
Owa Legodi
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