National Account Manager

As National Account Manager, you will take full P&L responsibility for the Morrisons account which is a tier 1 account within the business.

Some of your day to day responsibilities will include:

• Delivery of budgeted customer Volume, NSV, and CGP for the Financial Year for relevant Customer/s
• Continual evaluation of customer product mix to drive improved profitability (PPU) incorporating initiatives from marketing such as complexity reduction and cost of product recommendations
• Responsibility for managing product cost prices to maximise contribution including the implementation of cost increases when required
• Development and ongoing management of customer joint business plans where relevant, ensuring that these are aligned to business priorities
• Taking the lead with buyers to secure the optimum distribution level & fixture space for all supplied products (focussing specifically on the biggest & most profitable skus)
• Management of customer relationships across multiple departments (commercial, technical, product development) to optimise results in a complex matrix structure
• Effectively manage & resolve all customer pricing queries directly with the customer to ensure a healthy balance sheet and minimise financial losses
• Ensuring forecast accuracy is in line with account targets and working collaboratively with the demand planner to implement necessary changes, leading to a volume forecast that supports delivery of CSL & stock targets and informs the businesses financial planning cycle
• To be the customer expert internally, championing the accounts strategy and ensuring this information is effectively cascaded throughout both the immediate customer team and the wider organisation to maximise the development of the customer relationship.