Product Description Associate- Luxury Goods

West Sussex Permanent
  • Copywriter with strong english and writing skills to work with luxury products
  • Needing someone who is organised with an eye for detail and love of fashion

About Our Client

The brand is an international marketplace specialised in second-hand fashion and luxury.

Their mission is to transform the fashion industry for a more sustainable future by enabling our community to promote circularity in fashion.

It was founded in 2009 with its headquarters in Paris and with offices in London, Berlin, New York, Singapore and Hong Kong as well as warehouses in France, UK, Hong Kong and New York.

They are currently a team of 650 people with more than 50 nationalities! Their values are community, activism, transparency, commitment and excellence.

They are proud to be BCorp.

Job Description

MAIN TASKS :



Quality Control (25%)

  • Pick up the items to be processed in the areas provided for this task and in compliance with the FIFO rules
  • Scan the product labels and save them in the system
  • To ensure the quality control of the items and if necessary to make the products ready for the transaction (cleaning, point...) by respecting the standards
  • Seal the articles after each control to certify their passage by our workshop

Description (25%)

  • Write the items description (composition, defects, measures...) in accordance with the appropriate brand & textile wording
  • Identify items that do not conform to the quality criteria of the catalog and reject the item in physical and electronic form
  • Inform the photo studio of any details that require special attention during the photo shooting
  • Organise the stock of the containers in the areas reserved for this effect and in the respect of the rules of FIFO

Control of comments

  • Review customer feedback
  • Make picking requests on all items that need it
  • Write an answer to each request and update the file
  • Make requests for more photos when necessary (different colour than the description...)

Administrative tasks (50%)

  • Manage the cohesion between the different flows and ensure that the products are put online
  • Checking with the KAM the rejections in an administrative way, and orienting the customer
  • Re-listings control (linked to a process error
  • Can handle several other missions such as Quality control of C2C products, Returns

The Successful Applicant

  • Editorial skills
  • History of fashion
  • Expertise in textiles (measuring, material detection, etc.)
  • Organisation
  • Autonomy
  • Team spirit
  • Adaptability

Studied: fashion, styling, sewing, design.

What's on Offer

  • A work with meaning and impact in the consumption patterns of a more sustainable mode.
  • Initial training provided internally in the French warehouse by our experts and continuous training throughout your career here
  • The opportunity to grow in a growing scale up
  • Be part of a global company with more than 50 nationalities!
  • 2 days offered to help a Project and thus allow you to get involved as a volunteer for associations.
  • A solid development and training program
  • £100 a month travel contribution
Contact
Jasmin Crerar
Quote job ref
JN-052022-5601506
Phone number
+44 207 269 2325

Job summary

Sector
Retail
Subsector
QA/Technical
Sector
Retail
Location
West Sussex
Contract type
Permanent
Consultant name
Jasmin Crerar
Consultant phone
+44 207 269 2325
Job reference
JN-052022-5601506