Regional IT Technician

Cambridge Permanent £20,000 - £28,000
  • IT Technician
  • Great Opportunities for Grads

About Our Client

Well established Education establishment

Job Description

Provide quality IT support to schools in the Cambridgeshire region (predominantly)

* Provide 1st and 2nd line telephone, e-mail, and face-to-face support to the Trust's user base

* Assist and provide initial configuration and troubleshooting, installation and support services in the organisation

* Use service desk software to manage workflow and provide timely appropriate feedback to clients and other members of the team

* Develop and implement new technologies

* Monitor and test existing backup and recovery & security systems * Manage and maintain email systems and process user requests (in line with Data Protection legislation)

* Ensure accurate records are kept of all IT hardware, software and peripherals

* Develop effective working relationships within the organisation ensuring good communication at all times

* Deliver training where deemed appropriate to technical staff and end users

* Induct new starters to operating procedures and acceptable usage

* Ensure compliance with data protection and related current legislation alongside good practise is adhered to by users

The Successful Applicant

Networking or computing qualification

* Fundamental support knowledge of hardware peripherals and local printers

* Good knowledge of Windows Operating Systems

* Exposure to and knowledge of Active Directory and Group Policy Management

* Exposure to and knowledge of SCCM

* Experience of maintaining and updating relevant documents / records

* Experience of working within an educational establishment

* Experience managing a Microsoft Office 365 of Exchange environment

* Experience of troubleshooting in a modern IT environment

* Experience of working with web-content filtering products

* Experience of implementing IT policies

* Understanding of basic networking concepts

What's on Offer

Competitve salary and benefits

Aishah Chaudry
Quote job ref
Phone number
+44 207 269 2112

Job summary

Contract type
Consultant name
Aishah Chaudry
Consultant phone
+44 207 269 2112
Job reference