Repairs Team Leader

West Midlands Temporary
  • A fantastic opportunity to join a leading housing provider in the Midlands.
  • Offering the most competitive salary for TL level in the market right now.

About Our Client

A leading Social Housing provider in the Midlands, looking to grow and expand their Responsive Repairs team.

Job Description

  • Managing a team of Trade operatives to work productively, efficiently and to an excellent standard
  • Holding responsibility for team performance, ensuring KPIs and SLAs are met
  • Contractor management duties
  • Ensuring excellent customer service is being provided by the team at all times and working with a customer centric approach
  • Dealing with employee relations issues within your team, including sickness, performance management, and conduct issues
  • Carrying out surveys and diagnosing faults to ensure appropriate outcome is planned
  • Investigating and resolving any customer complaints within required timescales

The Successful Applicant

  • Must have BTEC or HNC in related to building/construction industry
  • Experience of leading and managing a team of multi-skilled Trades and Contractors ideally
  • Good written and verbal communication skills
  • Customer service experience, ideally with social housing tenants
  • Experience dealing with complaints/investigating complex issues
  • A full driving license is essential

What's on Offer

Flexible working, competitive salary and benefits package and to join a leading and reputable provider of Social Housing in the West Midlands.

Contact
Amy Mackley
Quote job ref
JN-092021-3569712
Phone number
+44 121 230 9392

Job summary

Sector
Industry
Location
Contract type
Consultant name
Amy Mackley
Consultant phone
+44 121 230 9392
Job reference
JN-092021-3569712