Risk and Compliance Manager

London Permanent £80,000 - £100,000
  • Specialist role
  • Growing team in insurance industry

About Our Client

Our client are a leading general insurance company with offices globally.

Job Description

The Risk and Compliance Manager will be responsible for:

Provision of high-quality advice and guidance to all lines of business (Line1) (e.g. Product teams, marketing, Delegated,


· Analysing changes against an agreed framework to understand whether those changes are acceptable

· Providing formal approval for changes at key points in processes (including final sign-off, where relevant) - for example,

websites, financial promotions, customer documentation, pricing changes, Customer Impact Assessments and so on

· Ensuring relevant decisions / precedents / actions are logged and support reporting

· Building strong relationships with stakeholders within Personal Lines (Line 1)

· Providing leadership, focus and direction to Regulatory Compliance Analysts

  • Working closely with other Customer and Operational Risk team members in relation Conduct Framework oversight, Regulatory Business Readiness, Risk and Control and Incident Management
  • Liaising with other relevant functions to identify efficiency opportunities and share best practice in relation to regulatory compliance (including approvals)
  • Engaging with, and escalating to, Line 2 (Risk and Regulatory Compliance) for technical advice, as appropriate
  • Supporting continuous improvement of the regulatory compliance function and associated governance, processes and tools
  • Understanding how FCA Conduct rules apply to you as an employee and specifically, how they apply to this role
  • Understanding the Conduct Framework, how it applies to this role, and the behaviours / actions that you need to demonstrate in consistently delivering good customer outcomes

The Successful Applicant

The Risk and Compliance Manager should have the following skillset:

  • Experience of risk management within a large regulated business
  • Experience of providing pragmatic and practical General Insurance regulatory compliance advice and guidance to the business (Line 1) to support decision making
  • Previous track record of working in a fast paced organisation, balancing customer and business (i.e. commercial) needsand objectives
  • Deep understanding of General insurance regulations including, but not limited, to Conduct Risk, ICOBS, DelegatedAuthority, PROD4 and financial promotions
  • Good understanding of General insurance market, operations (e.g. Post-sales servicing, Customer Communications,Claims / Complaints, etc.) and activities (e.g. Quote and buy, Renewals, etc.)
  • Strong communicator and comfortable with providing real-time regulatory advice and guidance face to face, and in wider meeting settings

What's on Offer

£70,000-£95,000 plus benefits and bonus

Karen O'Neill
Quote job ref
Phone number
+44 207 645 1432

Job summary

Contract type
Consultant name
Karen O'Neill
Consultant phone
+44 207 645 1432
Job reference