Service Charge Manager

Wolverhampton Permanent £45,000 - £50,000 per year
  • Exciting newly created opportunity focused on sinking and investment funds
  • Opportunity to partner with the development teams whilst meeting customer needs

About Our Client

Bromford have more than 45,000 homes spread across central and southwest England. We believe in providing warm, safe and secure homes. But ultimately, we're a people business. Not only do we care about the 100,000 people who live in our homes, we want them to thrive.

We believe that having a great place to call home is just the start and with the right relationships and someone who believes in your potential, almost anything is possible. Our customers are the people that live in our homes for rent and shared ownership. Our customers are also those who rent our garages and our commercial buildings and those buying one of our homes for outright sale.

That's why we will continue to make a difference by investing in relationships and in connecting people, so our customers get to where they want to be. Because when they succeed, we succeed, and that success drives us to do even more.

Job Description

  • Establish and review sinking funds for asset replacement programs while identifying service chargeable works and the optimal methods of recovery with the help of the investment teams for new and existing residences.
  • Ensure that consultation requirements and procedures are followed for major homeowner projects under Section 20 and for applicable contract services for all customer tenures to ensure the greatest possible recovery of service charges.
  • Make sure that there are sufficient processes in place to monitor the accounting of chargeable services for both leaseholders and tenants. Keep up to date with the laws governing chargeable services for leaseholders and tenants and use this information to guide the determination.
  • Actively participate in helping to manage the finance function effectively as a member of the extended finance leadership team.
  • Drive improvements and efficiencies in the processes for determining compensation by providing outstanding financial assistance throughout the organisation.
  • Ensure that the management reporting information is timely, accurate and appropriate, ensuring any deviation from budget / plans can be explained and justified when queried.

The Successful Applicant

You will have a strong understanding of service charge accounting and an ability to work with complex data. You will also have strong experience of effectively partnering with investment, service delivery and procurement teams as well as other finance and non-finance stakeholder groups. Given the team leadership responsibilities, prior management and leadership experience is also essential. It's desirable, though not essential, that you have worked with new homes service charges, sinking fund management and had experience delivering data improvements projects. An accountancy qualification (ACA/ACCA/CIMA) is also desirable.

This is an exciting chance to join a high-performing organisation and have a significant influence. This, in our opinion, is one of the most fascinating chances of its kind available on the market right now.

Bromford are dedicated to fostering an environment where their partners, customers, and employees recognise the value in their individuality. In a welcoming, equitable, and supportive environment, they enable everyone to realise their greatest potential. In exchange, they anticipate that everyone will respect other, work well as a team, and value diversity. Striving to continuously expand their aspirations for equality, diversity, and inclusion so that they can always accomplish their goal by listening, learning, and acting.

What's on Offer

Up to £50,000

27 days annual leave + bank holidays

Competitive pension scheme

Full access to a financial wellbeing programme

Annual performance related bonus

Annual allowance which can be redeemed against medical cover, dental treatment, Gym memberships etc.

Jane Bagni
Quote job ref
Phone number
+44 121 634 6920

Job summary

Job function
Finance Manager
Not For Profit
Contract type
Consultant name
Jane Bagni
Consultant phone
+44 121 634 6920
Job reference