ServiceNow Implementation Specialist - Fully Remote - £80,000

Birmingham Permanent £70,000 - £80,000
  • Remote Working
  • Subject Matter Expert

About Our Client

Our client is one of the UK's leading financial institutions with over 200 years of history. The were established in the early 1900s and have been steadily growing the company with excellent customer service. The business have invested over £72 million into these ServiceNow projects. You will play a pivotal role in the design, development and implementation of the ServiceNow platform and specific application suites including ITSM, ITOM, SAM, SecOps, GRC, HRSD as well as integrations.

Job Description

We are looking a ServiceNow Implementation Specialist who will be a ServiceNow subject matter expert - who will maintain expertise in the design, development and implementation of the ServiceNow platform and specific application suites including ITSM, ITOM, SAM, SecOps, GRC, HRSD as well as integrations. You will be a trusted client advisor, providing guidance, expertise, and knowledge to customers.

The Successful Applicant

This is a great opportunity to join a company that has over 25% of it's clients within the FTSE100. The position offers you ongoing training / development.The role of the ServiceNow Implementation Consultant will use your broad knowledge and expertise of the ServiceNow platform, you'll understand a client's security needs and provide subsequent advice and direction to SecOps and GRC to ensure those needs are met. This is a consultative role and as such you'll regularly have in-depth and complex appointments and be expected to communicate with Senior Management.

Key responibilites:

  • Advise on life-cycle IT security solutions - Including design, installation, and management.
  • In this role you are a ServiceNow subject matter expert - required to maintain expertise in the design, development and implementation of the ServiceNow platform and specific application suites including ITSM, ITOM, SAM, SecOps, GRC, HRSD as well as integrations.
  • A trusted client advisor, provide guidance, expertise, and knowledge to customers
  • Handle strategic business issues and support the rollout of proposed solutions
  • Communicate advice to Organisational and Governance teams on IT security
  • You'll have the ability to carry out high level assessments on detailed projects and deliverables
  • Provides input to the design of ServiceNow based ITSM solutions as a recognised Architect or Design Authority
  • Collaborates with a larger group of Business SMEs, solution and technical architects to set technical direction for the delivery of solutions
  • Provide top level business and technology architecture consultancy services to the clients

What's on Offer

The successful candidate will have the following skills:

  • Required advanced implementation and development skills within the ServiceNow Platform
  • Supported in ServiceNow Implementation on ITSM, CSM, HR or ITOM
  • Experience in ServiceNow implementations, acting as an Architect
  • Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON
  • ServiceNow Developer certification is a plus
  • Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.)
  • Experience with orchestration tools (ex. HP Operations Orchestrator, BMC Atrium Orchestrator)
  • Micro-services architecture knowledge, enterprise integration patterns
  • Experience in Jira, Confluence, Rabbit MQ, Apache Camel, DevOps
  • Experience developing and implementing systems using Agile/Scrum methodology
  • Experience with working or developing with JavaScript - HTML5, Jelly, jQuery and AngularJS a plus



Certifications required

  • Certified ServiceNow Administrator
  • ServiceNow Certifications nice to have: CIS in at least one module.
  • ITIL Foundation Certified (optional)
Contact
Raphael Matthew
Quote job ref
JN-062021-2924418
Phone number
+44 121 634 6953

Job summary

Sector
Subsector
Location
Contract type
Consultant name
Raphael Matthew
Consultant phone
+44 121 634 6953
Job reference
JN-062021-2924418