Site Reliability Manager

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Job Description
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Site Reliability Manager - Liverpool
Join a highly reputable business who value IT

About Our Client

Michael Page are partnered with a reputable Financial Services Business.

Job Description

Key Responsibilites:

Build and manage a team of Site Reliability Engineers, ensuring their professional development and execution against the team objectives.
Develop the low level SRE operating model for TS&W, including people, processes and tooling. This should include a 'hearts and minds' approach to effect the necessary cultural change.
Ownership of the reliability improvement roadmaps, ensuring strategic partners and internal teams (Business Continuity, DevOps, Platforms, Service Delivery) are aligned to deliver
Automation, process efficiency and appropriate tooling (Management and Deployment/Configurations) is utilised to reduce cycle times, and improve reliability, audit and traceability for all system deployments across multiple applications.
Ensuring that Developers have the right environments and permissions to maximise their productivity, whilst adhering to IT Security requirements.
Ensuring software and application design is challenged, and contribute to design in any Change/Project, ensuring it is the best it can be aligned to the constraints of the Project/Change
Foster a culture of operational excellence and transparency by consulting with Delivery Teams/Product Owners in the adoption and monitoring of service level indicators and objectives (SLI/SLOs)
Work with Service Delivery and other support teams to define modern operational support practices; run book development, 24/7 on-call support, incident response and post-mortem processes that make the best use of empowered engineering teams
Define and contribute to strategic departmental objectives

The Successful Applicant

Key Skills and Experience:

Experience of driving transformational change in culture/ways of working within a software/infrastructure engineering environment.
Experience in managing SRE or Platform teams, including performance management and professional development of full stack engineers
Strong working knowledge of the Azure ecosystem (Azure storage account, APIM, Azure functions, VNet, CDN, monitor, serverless etc) and Infrastructure as Code (preferably Terraform)
Experience building CI/CD tooling pipelines, including automated testing, quality control and feedback loops.
Demonstrable technical expertise in Architectural Design, Cloud Design, Capacity, Resilience, Monitoring, Network and Performance Management
Experience and clear expertise to challenge and create credible alternative technical designs/views/solutions of Lead Technical Staff
Experience of implementing reliability testing (pre and post deployment) and chaos engineering strategies
Been involved in on-call support for production systems, as well as post-mortems, root cause analysis and troubleshooting activity