Soft Services FM (Health Care)

Greater Manchester Temporary £28,000 - £35,000
  • Leading Public Sector Organisation
  • Agile Working

About Our Client

My client is a leading public sector body who works collaboratively with the NHS to provide high quality health and social care facilities enabling excellent patient care and support's staff well being.

Job Description

The Tenant Liaison Manager role is to facilitate the integration and engagement of existing and prospective tenants and provide day-to-day management of the sites. The role works closely with the Property team to help ensure the safe and efficient running of the site whilst working closely with tenants to maximise tenant satisfaction and improve utilisation. The TLM role will report into a Business Support Manager (BSM) or Area Property and Asset Manager (APAM).

Some of the key duties are highlighted below:

- Act as the main point of contact for tenant liaison and coordination; promote positive working relationships and integration amongst tenants; and deal with day to day queries from site occupiers.
- Arrange, chair and facilitate tenant meetings (including site user groups and any health and safety related meetings as may be required). Promote engagement between tenants and encourage idea sharing and problem solving. Seek to action, resolve or escalate tenant issues as appropriate on their behalf.
- Act as tenant representative in feeding back queries about soft or hard FM services to the BSM/APAM and Facilities Management (FM) providers on behalf of tenants.
- Coordinate tenant variation requests, obtain full details of the request and liaise with the BSM/APAM accordingly to arrange the necessary consent.

The Successful Applicant

Soft Services FM (Health Care)

Essential Qualifications, Knowledge & Experience:

* Minimum 2 years' experience in Facilities Management and/or appropriate qualification in Site Management and/or Facilities Management (BIFM level 3 or above) above).
* Experience of presenting complex information to working groups across the health and social care community.
* Experience of financial management including monitoring budgets.
* Ability to develop effective networks with stakeholders within and outside the health sector.
* Ability to manage and work under pressure autonomously, within resources and to tight deadlines.
* Ability to prioritise ongoing planned work adjusting to changing requirements and organisational needs.
* Computer literate, in particular Microsoft Word and Excel.
* Self-motivator and ability to motivate others.
* Ability to work well independently and as part of a team

What's on Offer

Soft Services FM (Health Care)

Competitive salary and overall package

Roles at different locations across the North West

Marc Jennings
Quote job ref
Phone number
+44 161 829 0376

Job summary

Contract type
Consultant name
Marc Jennings
Consultant phone
+44 161 829 0376
Job reference