Save JobEmail job Back to Search Job Description Summary Similar Jobs2 positions availableGreat step up roleAbout Our ClientOur client are a Leeds based FMCG manufacturer with a growing global presence in their field.Job DescriptionResponsible for receiving, collating & processing customer order from receipt to delivery to ensure a smooth order process, timely delivery of orders, and customer expectations are met.Provide exceptional customer service to customers, promptly addressing their enquiries and resolving issuesWorking in partnership with our Commercial department to assist with Order Management queries and sales support to help grow and maintain customer accountsFacilitate smooth communication between the customer & internal departmentsCoordination of availability via internal stakeholders & internal stock allocation processCreate shipments & book hauliers including relevant paperwork and export documentation.Liaise with hauliers regarding issues, availability and day to day service requirementsCoordinate customer returns & Sample Oder requestsManage goods out diaryIdentify & raise improvement opportunities, raise Quality Events for non-conformanceCover for other supply chain roles & any other relevant dutiesThe Successful ApplicantPrevious experience in a similar supply chain/logistics/sales order/customer service roleStrong organisational skillsExcellent communication abilitiesA proactive approach to problem-solvingGood IT skilsWhat's on OfferSalary £25-28K DOEMonday - Friday 8am - 4pm25 days holidays + bank holidaysPension schemeContactMia RobinsonQuote job refJN-082023-6138813Phone number+44 113 243 7728Job summaryJob functionProcurement & Supply ChainSubsectorCustomer ServiceSectorFMCG (Fast Moving Consumer Goods)LocationLeedsContract typePermanentConsultant nameMia RobinsonConsultant phone+44 113 243 7728Job referenceJN-082023-6138813