Support Associate, ICT Trainings and Skills

London Temporary £33,000 - £43,000
  • Fully Remote 9-12 MTH FTC
  • GLOBAL BRAND

About Our Client

GLOBAL CHARITY

Job Description

  • Support & Helpdesk
  • Provide technical assistance and support on various systems
  • Provide equipment support, troubleshooting and repairs
  • Assist employees in all of their technological and digital journeys
  • Assist ICT on various systems administration and enhancement Skills & Training
  • Assist onboarding and offboarding new employees
  • Provide ongoing trainings on various systems and devices
  • Ensure employees have the most appropriate technical skills to achieve their work
  • Maintain relationship with power user groups on various tech topics
  • Create and maintain the best technology self-service and educational experience
  • Lead on Projects around Sharepoint and HR

The Successful Applicant

We are looking for a tech expert and savvy individual who will contribute to our clients employee empowerment in technology.

As an ICT associate who can work independently under pressure, you will assist the day-to-day operational activities of the employees by providing them the best and most effective technical support.

You will by implementing many digital solutions and continuously providing the most appropriate skills and trainings to our employees on various devices and systems.

This position is a great opportunity to acquire many tech skills: you will get to excel on help-desk support, on user and group trainings, on digital cloud technologies and you will assist on multiple ongoing projects.

To ensure your success, you should have advanced knowledge of cloud systems, mobile and hardware devices, excellent diagnostics skills and great communication skills.

  • Degree in computer science, information technology or similar field
  • Experience as a support or helpdesk specialist
  • Good understanding of basic IT fields: network, end user support, system administrations
  • Optional: Knowledge in various scripting languages (SQL, CSS, REST/SOAP, JAVA, etc..)

What's on Offer

50-60k FTC

Fully Remote

Contact
Aishah Chaudry
Quote job ref
JN-072021-2942787
Phone number
+44 207 269 2112

Job summary

Sector
Subsector
Location
Contract type
Consultant name
Aishah Chaudry
Consultant phone
+44 207 269 2112
Job reference
JN-072021-2942787