Systems Specialist (Storage)

Norwich Permanent £27,000 - £40,927
  • At a world leading Research Institution
  • Provides quality academic, social and cultural facilities to over 17,000 pupils

About Our Client

UEA is a world leading research institution which is based on a campus that provides top quality academic, social and cultural facilities to over 17,000 students. UEA is one of six organisations that together forms the Norwich Research Park (NRP) Partnership; home to nearly 3,000 scientists working in several world ranked institutions and a world leading centre for environment, health and plant science research. At UEA we come together from different fields to learn, innovate, collaborate and help create a better future.

Job Description

The Systems Specialist (Storage), Norwich - fully remote will ensure;

  • DeliveryofICT systems including:
    • Upgrading and maintaining existing hardware, firmware, applications, and tools, flagging conflicts to the Head of Systems
    • Ensuring that systems are configured and maintained to provide the appropriate security and resilience.
    • Resolving faults, ensuring appropriate inoperability between systems, and providing general support.
    • Decommissioning systems and applications at the end of their life cycle.
  • ProactivelycontributetothedevelopmentofICT systems including:
    • Advising the Head of Systems on the strategic direction and roadmap of this area.
    • Undertaking option appraisals, selecting new systems, systems design, and capacity planning.
    • Installation of new systems, including configuration, testing, migration, training and managing from project to live service.
  • Act as the technical lead in this area:
    • Provide technical support for the Operations and Service Desk teams.
    • Providing training and documentation to the Operations and Service Desk teams.
    • Validate documentation produced by Operations and Service Desk teams.
  • Ensure appropriate consultation with faculties and central units about the support and development of ICT systems.
  • Ensure appropriate process review work and policy redevelopment is built into system changes.
  • Keep abreast of relevant technologies to assist with integrating storage solutions into Infrastructure Operations systems.
  • Work with other members of the Infrastructure Operations teams to provide and receive the support required to ensure the delivery of areas of responsibility.
  • Support application developers who are typically not expert in operating systems, networking, and storage infrastructures.

The Successful Applicant

The Systems Specialist (Storage), Norwich - fully remote should have;

  • An IT related degree (or equivalent qualification) and/or equivalent experience.
  • Demonstrable experience of systems development including managing enterprise-level storage infrastructure.
  • Experience of system design, capacity planning and operational monitoring
  • Experience of Microsoft and Linux operating systems.
  • Strong written and oral communications in English language.
  • Presentation skills
  • Negotiation skills
  • Analytic and problem-solving skills
  • Able to use specialist knowledge to assist the Head of Systems in the development of policy
  • Commitment to the service ethos and user focused ideally in an ITIL based framework
  • Ability to work independently and within a small team
  • Flexible approach to work, including planned out of hours work
  • Ability and willingness to participate in out of hours cover scheme.

To stand out, ideally you have some of the below experiences;

  • ITIL Foundation
  • Experience of data migrations between vendor technologies
  • Experience of implementing Spectrum Scale (formally GPFS).
  • Experience of implementing and managing Hierarchal Storage Manager (HSM)
  • Experience of managing and deploying an enterprise-level secure storage infrastructure
  • Awareness of cloud-based technologies such as Microsoft 365, Azure AD and Intune/EMS.
  • Working experience of project management
  • Expert skills in storage area networks (SAN) including security, networking and management tools.
  • Expert skills in managing an enterprise backup environment including the implementation of disaster recovery solutions. Skills in Spectrum Protect (formally TSM) environment would be advantageous
  • Understanding of the inter-relationships between storage, server software, operating system software, hardware, and network systems
  • Skills in Linux shell scripting (bash), text processing, SED and AWK
  • Experience of network-based services, Active Directory, SNMP, CIFS (SMB) and NFS

What's on Offer

The Systems Specialist (Storage), Norwich - fully remote will receive;

  • Base salary of up to £40,927 depending on experience
  • Remote based position
  • Fantastic, comprehensive benefits package

To find out more about working at UEA please click here'

Sofia Menti
Quote job ref
Phone number
+44 207 269 2238

Job summary

Technology & Telecoms
Contract type
Consultant name
Sofia Menti
Consultant phone
+44 207 269 2238
Job reference