Telesales Executive
Bullet points
Telesales Execuitve, Internal Sales Exeutive, Sales Advisor, Sales Executive
Telesales Execuitve, Internal Sales Exeutive, Sales Advisor, Sales Executive
About Our Client
Started trading in the UK in 2011, founded by experienced travel entrepreneur and CEO along with co-founder. My client are experts in creating Cruise and Stay Holidays and are now selling over 50,000 holidays a year with turnover in excess of £140m with industry beating margin and profit metrics.
Their Head Office is in the UK with a team of 135 and we are now trading in Cape Town, South Africa and Australia (Total employees: 250)
In 2015 Dnata Travel, a division of the Emirates Group, took a 51% stake in the business and they have a confident 5-year growth plan.
Job Description
- To service inbound sales calls and understand the customers' needs, build rapport and offer expert cruise and land holiday solutions
- Provide excellent service to all of our customers, adapting the approach taken for each call
- Create fantastic customer engagement, understand the customer's requirements, pitch and close the sale
- Cross sell when required
- Meeting, or exceeding, company KPI's for conversion
- Making accurate cost calculations, and providing customers with quotations quickly and efficiently
- Produce accurate administration work to complete booking process
- Work pro-actively as part of a large team of Sales Advisors (circa 30+ people) bringing energy and drive to a fast moving and dynamic environment
- Work effectively with other departments to ensure understanding of products
The Successful Applicant
- Loves sales and enjoys the satisfaction of making a sale
- Is results orientated, driven to accomplish goals and have a high degree of self -motivation
- Must be able to demonstrate empathy, the ability to identify with customers, establish rapport and build relationships
- The ability to adapt style to provide the customer with a personalised service
- Must be able to organise themselves in order to achieve targets
- Takes responsibility for actions and results
What's on Offer
Salary - OTE £40,000 per annum (Basic + generous uncapped commission with earning potential of up to £90,000 per annum)
Benefits - Opportunity to earn great commission + Pension contributions + Medical Benefit + free car parking
Working Hours - Full Time. The role includes weekend and evening working on a rota basis