Workplace (Back Office systems) Domain Architect

Bicester Permanent £80,000 - £85,000
  • Opportunity to assist Pan-European retail Co. with it's digital transformation
  • Flex working

About Our Client

We are creators of Flagship Retail experiences serving the discerning travelling luxury consumer at home and abroad in the most coveted locations in Europe and China. We are retailers serving retailers supporting our brand partners with discerning customer acquisition through a suite of clienteling initiatives.

Job Description



  • Develop an understanding of the evolving business needs and ensure architecture delivery is aligned to meet these operational and strategic goals
  • Build a comprehensive understanding of the entire back office environment over time, producing clear, unambiguous, and maintainable artefacts for its ongoing management
  • Work within the principles, standards, policies and guidelines that inform the selection, development, and implementation of technology across the enterprise
  • Maintain a strong awareness of current and emerging trends, architectural techniques, and technology advancements - provide thought leadership
  • Work at a programme and project level to assure and deliver the end to end functional and technical outcomes of solution design / development
  • Ensure standards, service continuity and security policies are observed to manage risk associated with data, applications, and infrastructure

Technical Leadership & Design

  • Advise and mentor diverse teams, which include business and partner resources, in technical and functional aspects of project deliverables, technology standards and design assurance processes
  • Provide guidance on best practices and related functional and technical solution design
  • Manage expectations; negotiate solutions to complex problems with both the business and partners
  • At a project level, own the solution architecture and provide technical design leadership
  • Own technical design, delegating to third parties where appropriate and ensure non-functional requirements are considered throughout
  • Maintain the integrity of all relevant technologies by providing technical authority and guidance for the backlogs driving change
  • Ensure alignment with larger VR data, application, technical and infrastructure architecture intent
  • Understand and communicate technology risks, challenges, and opportunities
  • Create / maintain the Workplace Architecture and Design documentation

Programme Support

  • Support overall programme planning / control and delivery of technical components
  • Design technical testing solutions and QA processes
  • Assist with the definition of project requirements
  • Support Technical and IT Support Service design and transition where appropriate


  • Manage and work collaboratively across multiple partners
  • Look beyond immediate problems to deliver end to end solutions
  • Participate in and represent projects / programmes in Technical Design Authority (TDA) meetings. Chairing the meeting on a rota basis
  • Escalate risks, issues, and concerns to Programme and/or IT Solutions Director

The Successful Applicant


  • Extensive experience as a technical architect delivering solutions to a range of stakeholders
  • A proven ability to establish standards for secure and robust solutions and their management
  • Technology breadth across domains including data, application, infrastructure, security and integration including back office systems, server infrastructure, virtualisation, public cloud, operational management
  • Solid understanding of back office business processes, risks and priorities including Finance, Lease management, HR, Legal, Facilities Management, Sustainability etc and associated application dependencies
  • Advanced experience across complex and diverse technologies that include:
    • Microsoft Azure; IaaS, PaaS, and SaaS
    • Microsoft 365
    • PowerBI and SQL Data Warehouse
    • SAP SuccessFactors
    • Oracle Fusion
    • Oracle SOA
    • ServiceNow
    • Salesforce
  • Good understanding of the EA frameworks (e.g. TOGAF, Zachman), having applied one or more of these frameworks in practice
  • Good understanding of security frameworks and accepted standards for secure infrastructure (e.g. NIST 800-53, CIS etc) along with a solid awareness of privacy related matters arising from GDPR and similar regulation
  • Demonstrable track record ensuring alignment between business and IT in solution design through comprehensive, unambiguous content and engagement
  • Ability to articulate complex, technical solutions to a wide variety of business audiences


  • Highly motivated with strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
  • Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences with depth of understanding while also demonstrating collaboration to allow others to influence and improve approaches
  • A professional and flexible attitude while multi-tasking at an extremely fast pace
  • A strong customer led, work ethic and the ability to work well under pressure
  • Maintain complete confidentiality and discretion at all times
  • Working collaboratively across multiple partners as one team
  • A bias to action, rather than purely advisory
  • Seeks to understand and support change
  • Acts swiftly and decisively within established governance controls

What's on Offer

Opportunity to assist Pan-European retail Co. with it's digital transformation

Flex working

Michael Tordoff
Quote job ref
Phone number
+44 207 269 2323

Job summary

IT Architecture
Contract type
Consultant name
Michael Tordoff
Consultant phone
+44 207 269 2323
Job reference