- Featured JobHovePermanent£40,000 - £47,000
The Major Incident Analyst role in the IT Operations Centre is accountable for supporting the IT Operations Centre Lead to ensure that the IT Ops Centre delivers on Group IT's service and availability level obligations. This role is ITIL process aligned and will provide an escalation point for the Service Managers regarding IT Ops Centre performance, Change, Critical Incidents and vendor performance / response.
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Opportunity to join a 2 year transformation programme
One of the worlds largest financial services organisations
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