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PageGroup changes lives for people through creating opportunity to reach potential.
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We are seeking a strategic and customer-focused Head of Customer Experience to lead our head office teams to offer the highest standards of service, who will play a crucial role in ensuring this brand continues to be seen as the ultimate online drinks shopping destination. You will be responsible for creating and implementing strategies to enhance customer satisfaction and loyalty.
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Report to the CEO, you will be responsible for developing global strategic plans for marketing and e-commerce initiatives and development of a competitive global product portfolio.
This role will work in collaboration with Marketing Director & Online Retail teams to lead the creation and implementation of a Digital-first channel Marketing strategy for UK channels: ECOM.UK, Digital Marketing, CRM, Etail & QVC.
Opportunity to lead the opening and management of a unique concept in the heart of the capital for a prominent group in the UAE.
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