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The Department for Transport (DfT) is looking for a dedicated Head of IT Service Management who will be responsible for setting the vision and strategy for the service management processes Incident, Problem, Request, Asset and Configuration Management.
Providing support to HR, IT, Facilities & Events management, supporting the CRM database and management of the venue contracts. Managing a small team and being responsible of the operations for delivery of IT/AV services for users.
We are seeking a Head of IT, who will be responsible for leading a Technology department of 8, with a focus on improving current standards and governance, and implementing best practise (ITIL). The role is Cheshire based and the successful candidate will manage and mentor the team, oversee the department's budget and set the IT strategy in line with the company's investment plans.
Technical Analyst will be responsible for providing support and troubleshooting in a varied environment often directly with external clients.
Are you a tech-savvy problem solver with a passion for supporting end users? Do you have a knack for providing top-notch customer service? If so, we have an exciting opportunity for you to join our clients team as a 2nd Line Support Analyst at a very niche business based in the outskirts of Edinburgh City Centre.This role is 5 days on site.
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