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The role of the IT Infrastructure Engineer is pivotal in supporting and managing the technology infrastructure within our Manufacturing company. The successful candidate will be confident with Hyper V, VmWare, and Active Directory.
This position requires an Application Support Analyst who is proficient in managing, maintaining, and optimising key business applications for an organisation in the not for profit and charities sector within the technology department. The successful candidate will be expected to provide technical support, ensure software updates, and contribute to process improvements.
We are seeking a dedicated Service Desk Analyst with a keen interest in technology and problem-solving abilities. The ideal candidate will play a crucial role in providing first-line support to users, ensuring that their technological needs are met and issues are resolved promptly.
Role involves handling initial inquiries and & providing basic troubleshooting & resolving straight forward technical issues. This includes tasks like password resets, software installations, and basic hardware support. You will act as the first point of contact for users seeking IT assistance. Second-line IT support is also required for more advanced technical support beyond the scope of first-line support.
The role of Senior IT Support Engineer requires someone who is excited about leveraging technology and design to deliver meaningful business outcomes for our internal customers. You will be providing 2nd and 3rd line support across the business. You will act as the Senior IT Engineer in the team. The role will be fully on-site as part of a small team of IT Support Engineers/Analysts.
You'll deliver top-tier support for maintaining and configuring business data and systems, including managing IT projects, leading business meetings, overseeing intricate housing data processes, resolving escalated incidents, offering expertise to colleagues, streamlining processes, and applying automation for data-related tasks in line with management's strategic vision.
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