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Role involves handling initial inquiries and & providing basic troubleshooting & resolving straight forward technical issues. This includes tasks like password resets, software installations, and basic hardware support. You will act as the first point of contact for users seeking IT assistance. Second-line IT support is also required for more advanced technical support beyond the scope of first-line support.
We are seeking a diligent Application Support Analyst who is well-versed in technical support for our client . This role requires a thorough understanding of technology systems and a knack for problem-solving.
This entry-level position offers excellent opportunities for growth and development in the technology field.
Responsible for the technical support (2nd / 3rd line) of the IT Infrastructure; resolving issues and requests, raising and resolving problems and implementing small change.
This position requires an Application Support Analyst who is proficient in managing, maintaining, and optimising key business applications for an organisation in the not for profit and charities sector within the technology department. The successful candidate will be expected to provide technical support, ensure software updates, and contribute to process improvements.
A fantastic opportunity for an experienced Application Support Analyst to work within the Business Applications and Analysis team to provide support for our platforms across the business, in particular Finance systems,
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