Save Job Back to Search Job Description Summary Similar Jobs12 months maternity coverExcellent company benefitsAbout Our ClientOur client is a well-established organisation in the property sector, known for their commitment to providing exceptional customer services. They focus on delivering tailored solutions to meet their clients' needs.Job DescriptionDeliver outstanding customer service, ensuring all queries are resolved promptly and professionally.Communicate effectively with customers via phone, email, and other channels.Maintain accurate records of customer interactions and update systems accordingly.Handle complaints and escalate issues when necessary to ensure customer satisfaction.Provide support to the wider team and contribute to process improvements.Assist with administrative tasks related to customer service operations.Ensure compliance with company policies and industry regulations.Proactively identify opportunities to enhance the customer experience.The Successful ApplicantA successful Customer Service Advisor should have:Previous experience in a customer service advisor or client-facing role, ideally within the property industry.Strong communication and interpersonal skills with a customer-focused approach.Proficiency in using computer systems and maintaining accurate records.Problem-solving skills and the ability to handle challenging situations calmly.A proactive attitude with excellent organisational abilities.What's on OfferCompetitive salary ranging from £26,000 to £30,000 GBP.Opportunity to work in a, well-established organisation within the property industry.Supportive and professional work environment.Potential for further career development and training.If you are ready to take on an exciting role in Chatham and contribute to a high-performing team, we encourage you to apply now!ContactGeorge AdlingtonQuote job refJN-012026-6934770Phone number+441622604512Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorPropertyLocationChathamContract typeInterimConsultant nameGeorge AdlingtonConsultant phone+441622604512Job referenceJN-012026-6934770
