Save Job Back to Search Job Description Summary Similar JobsLong term temp role until end of the yearWeekly payAbout Our ClientThis is a not-for-profit organisation that focuses on creating a positive impact in its field. It is a medium-sized organisation known for its commitment to excellence and providing quality service to its stakeholders.Job DescriptionRespond to customer enquiries via phone, email, and other communication channels promptly and professionally.Provide accurate information and solutions to customer concerns in line with company policies.Maintain and update customer records in the internal database.Collaborate with internal teams to resolve customer issues effectively.Identify opportunities to improve customer satisfaction and report feedback to the relevant team.Handle complaints in a calm, empathetic, and solution-focused manner.Ensure compliance with data protection and confidentiality regulations during all interactions.Support the wider team with administrative duties as required.The Successful ApplicantA successful Customer Service Advisor should have:Strong communication skills, both verbal and written.Proven ability to handle customer queries with professionalism and efficiency.Familiarity with using customer relationship management (CRM) software.An organised approach to managing tasks and prioritising workloads.A customer-focused attitude with a commitment to delivering high-quality service.What's on OfferCompetitive hourly rate.Long term temp role.Weekly pay.A supportive and collaborative working environment.ContactLee McerleanQuote job refJN-032026-6972246Phone number+44 161 829 0398Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorNot For ProfitLocationLiverpoolContract typeTemporaryConsultant nameLee McerleanConsultant phone+44 161 829 0398Job referenceJN-032026-6972246
