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Customer Service Coordinator

Trowbridge Temporary £12 - £14 per hour View Job Description
We are seeking a dedicated Customer Service Coordinator to join a fast-paced customer service office-based role in Trowbridge, Wiltshire. This temporary ongoing role requires excellent organisational skills and the ability to support business operations effectively.
  • Immediately-available Ongoing Temporary Role
  • Customer Service Role in an Office Environment

About Our Client

The organisation is a well-established, award-winning brand with a strong market presence. As a medium-sized company, they focus on delivering quality products and services to their customers

Job Description

  • Provide exceptional customer service and respond to inquiries promptly via phone and email.
  • Coordinate and manage customer orders efficiently.
  • Maintain accurate records and ensure data integrity in all transactions.
  • Support the team in resolving customer issues and complaints professionally.
  • Collaborate with internal departments to ensure smooth operations.
  • Monitor and track delivery schedules to meet customer expectations.
  • Prepare and process documentation related to customer accounts.
  • Assist in improving customer service processes and procedures.

The Successful Applicant

A successful Customer Service Coordinator should have:

  • Previous experience in a customer service role, either customer-facing or over the phone.
  • Strong organisational and multitasking abilities.
  • Proficiency in using customer service software and systems.
  • Excellent communication and interpersonal skills.
  • Attention to detail and accuracy in handling data.
  • A proactive approach to problem-solving and customer satisfaction.
  • Ability to work effectively in a fast-paced environment in Wiltshire.

What's on Offer

  • Competitive hourly rate between £14.00 and £15.00 per hour.
  • Temporary ongoing position with the potential for future opportunities/permanent prospects, if desired.
  • Work on-site for 5 days a week in Wiltshire.
  • Opportunity to gain valuable experience in an award-winning Trowbridge-based business.



If you are enthusiastic about providing excellent customer service and thrive in a dynamic environment, we encourage you to apply for this exciting role in Wiltshire.

Contact
Beth Fitzgerald
Quote job ref
JN-112025-6884651
Phone number
+441179065524

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Healthcare / Pharmaceutical
Location
Trowbridge
Contract type
Temporary
Consultant name
Beth Fitzgerald
Consultant phone
+441179065524
Job reference
JN-112025-6884651