Customer Services Advisor

Bromley Temporary View Job Description
Join a fast-paced team as a Customer Services Advisor in the financial services industry. This temporary to permanent role in Bromley requires excellent customer service skills to assist clients effectively.
  • Permanent Position Offered After Three Months
  • Excellent Benefits Package

About Our Client

The company is a reputable organisation within the financial services industry. It operates as a medium-sized team, providing valuable support and solutions to its clients.

Job Description

  • Provide timely and professional responses to customer inquiries via phone and email.
  • Assist customers with account-related queries and transactions.
  • Maintain accurate customer records and documentation.
  • Resolve complaints efficiently while adhering to company policies.
  • Collaborate with internal teams to ensure a seamless customer experience.
  • Offer guidance on financial products and services when required.
  • Monitor and follow up on customer requests to ensure satisfaction.
  • Stay updated on company policies and industry regulations.

The Successful Applicant

A successful Customer Services Advisor should have:

  • Previous experience in customer service, preferably within financial services.
  • Strong communication and problem-solving skills.
  • Attention to detail and the ability to multitask effectively.
  • Basic understanding of financial products and services.
  • Proficiency in using customer relationship management (CRM) systems.
  • Ability to work well in a team and independently.
  • A positive attitude and commitment to delivering excellent customer service.

What's on Offer

  • Excellent benefits package
  • Temporary to permanent role based in Bromley with potential for career growth.
  • Supportive and professional work environment.



If you're ready to take the next step in your career as a Customer Services Advisor in Bromley, we encourage you to apply today!

Contact
George Adlington
Quote job ref
JN-022026-6956309
Phone number
+441622604512

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Financial Services
Location
Bromley
Contract type
Temporary
Consultant name
George Adlington
Consultant phone
+441622604512
Job reference
JN-022026-6956309