Save Job Back to Search Job Description Summary Similar JobsHead of IT OperationsPermanent role - £50kAbout Our ClientThis is an opportunity to join an SME within the retail sector. The company, based in Hove, Brighton, operates with a focus on delivering quality products and services to its customers.Job DescriptionDevelop and execute the IT operations roadmap aligned to business goalsLead and mentor IT support, infrastructure, and web development teamsDeliver strategic projects including upgrades, migrations, and system rolloutsCoordinate with internal teams and external suppliers to meet scope, time, and budgetImplement governance, reporting, and project tracking frameworksOversee system performance, cloud platforms, and enterprise applicationsManage vendor relationships and SLAsLead cybersecurity, compliance, policy reviews, and risk managementEnsure effective IT support, incident management, and root cause analysisManage IT budgets, procurement, and asset registersEvaluate emerging technologies and recommend improvementsThe Successful ApplicantA successful Head of IT Operations should have:Demonstrated ability to align IT with wider business strategyExperience preparing and managing IT budgetsProven leadership of IT teamsStrong analytical and decision‑making skillsAbility to diagnose and resolve complex issuesExcellent written and verbal communicationHighly organised and self‑motivatedMinimum two years in a similar roleDegree in IT, Communications, or related fieldExperience with Windows 11, Microsoft 365, Azure, Exchange OnlineStrong knowledge of SharePoint, Intune, cloud storage, backup technologiesUnderstanding of CRM terminologyExperience with firewalls, routers, switchesWeb design and graphics skillsDynamics 365 Business Central (desirable)What's on OfferCompetitive salary of up to £50,000 depending on experience.Chance to lead IT operations with significant strategic impact and autonomy.Permanent position based in Hove.Opportunity to work in a collaborative and supportive environment.Chance to lead a key department within the retail industry.If you are an experienced professional seeking a new challenge, apply today to join this exciting opportunity in Hove.ContactDan JonesQuote job refJN-022026-6949518Phone number+442072692191Job summaryJob functionTechnologySubsectorIT ManagementSectorRetailLocationHoveContract typePermanentConsultant nameDan JonesConsultant phone+442072692191Job referenceJN-022026-6949518
