Repairs Supervisor - Housing Association

Burnley Permanent £39,000 - £39,000 per year View Job Description
As a Responsive Repairs Supervisor, you'll play a key role in ensuring our customers receive a reliable, efficient, and high quality responsive repairs service. You'll lead a team of operatives and contractors, overseeing day to day responsive maintenance activities while maintaining excellent customer satisfaction.
  • Competitve Salary
  • Progression Opportunities

About Our Client

Our client is driven by a simple purpose, to make a real difference to people's lives. They provide homes and services that enable individuals and communities to thrive. As part of their continued investment in high quality housing services, they're looking for 2 Responsive Repairs Supervisors to join their team in Burnley.

Job Description

  • Supervise and support a team of repairs operatives and subcontractors
  • Manage and coordinate responsive repairs to ensure timely completion
  • Monitor performance against KPIs, service standards, and budgets
  • Carry out quality inspections and ensure compliance with health and safety regulations
  • Act as a point of escalation for complex repairs and customer concerns
  • Work collaboratively with internal teams to continuously improve service delivery
  • Ensure a strong customer-first approach in all aspects of the role

The Successful Applicant

  • Proven experience in a repairs or maintenance supervisory role, ideally within social housing
  • Strong technical knowledge of responsive repairs process
  • Proven team management skills
  • Ability to manage workloads, prioritise tasks, and meet deadlines
  • Strong communication and customer service skills
  • Good understanding of health and safety legislation
  • IT literate with experience of repairs or housing management systems



What's on Offer

  • Competitive salary and benefits package
  • Opportunities for professional development and career progression
  • A supportive and values-driven working environment
  • The chance to make a real impact in local communities



Contact
Sam Westhead
Quote job ref
JN-042026-7001377
Phone number
+44 161 829 0362

Job summary

Job function
Construction
Subsector
Trades & Labour
Sector
Property
Location
Burnley
Contract type
Permanent
Consultant name
Sam Westhead
Consultant phone
+44 161 829 0362
Job reference
JN-042026-7001377