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Showroom Team Leader

Bury St. Edmunds Permanent £33,000 - £46,952 per year View Job Description
We are seeking a motivated Showroom Team Leader to join our team in the trade industry. This role requires an individual with strong organisational skills and the ability to lead a team effectively.
  • Are you an experienced team leader in the tiles space?
  • Happy to work some weekends?

About Our Client

The hiring company is a medium-sized enterprise within the luxury trades servicing industry, offering a supportive and professional work environment. They are dedicated to providing exceptional service to their clients and maintaining high standards in all aspects of their business.

Job Description

  • Answering incoming sales calls
  • Making outbound calls to our customer database
  • Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
  • Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
  • Updating the CRM system with relevant client information and daily activity
  • Arranging samples to be dispatched
  • Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
  • Problem resolution
  • Handle customer complaints
  • Guide the sales team in closing sales
  • Assist with new starter inductions and training

The Successful Applicant

  • Experience in a sales environment
  • Experience in the luxury goods market (desirable)
  • Knowledge of interiors (desirable)
  • Extremely well organised and able to prioritise tasks
  • Enthusiastic and hands on - this is a busy, fast-paced company
  • Self-motivated with the ability to inspire those around you
  • Strong customer focus
  • Excellent communicator
  • Minimum of 2 years sales experience
  • Must have experience in using a CRM
  • Familiar with Microsoft office

What's on Offer

  • A great place to work with a friendly and welcoming team
  • Competitive salary package.
  • Employee assistance program.
  • Competitive holiday allowances with the option to buy holiday.
  • Enhanced parental leave.
  • Company pension.
  • Healthcare cash plan provided by Simply Health.
  • Employee and friends and family discount on Quorn Stone products.
  • Employee wellbeing initiatives with Mental Health First Aiders available across the business.
  • 2 volunteering days each year.
Contact
Charles Wilkinson
Quote job ref
JN-012026-6918566
Phone number
+44 193 226 4085

Job summary

Job function
Retail
Subsector
Sales Consultants
Sector
Retail
Location
Bury St. Edmunds
Contract type
Permanent
Consultant name
Charles Wilkinson
Consultant phone
+44 193 226 4085
Job reference
JN-012026-6918566