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  • Application Support Analyst

    London
    Permanent
    £55,000 - £60,000 per year

    The Application Support Analyst will provide essential support for technology systems within the financial services industry, ensuring seamless operation and resolving technical issues efficiently. This role is based in London and requires a proactive approach to delivering high-quality service.

    • Great Company Culture
    • Huge Progression Opportunities
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  • Application Support Analyst

    City of London
    Temporary
    £300 - £350 per day

    Join a specialist 2nd line support team responsible for maintaining and supporting business-critical applications. You'll investigate incidents, respond to alerts, and work closely with internal teams and suppliers to ensure system stability, minimise disruption, and deliver high-quality technical support within SLA.

    • Daily rate of £300-350 a day inside IR35
    • Key role driving business-critical platform stability and improvements
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  • Application Support Manager, IT Support Manager, Application Support Team Leader

    City of London
    Temporary
    £450 - £500 per day

    A hands-on leadership role responsible for managing the full lifecycle of banking applications, including development, support, and delivery. You will oversee core systems, lead a small team, and ensure secure, reliable, and compliant technology solutions that support critical business operations.

    • 3-6 month Interim contract - immediate start
    • £500 / day - Inside IR35
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  • Systems Support Coordinator

    Maidstone
    Permanent

    The Systems Support Coordinator will play a pivotal role in maintaining and enhancing technology systems within the business services industry. Based in Maidstone, you will ensure smooth system operations and provide effective support for technical queries.

    • Develop your IT & systems skills in a growing business
    • Work across the business improving systems and user support
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  • IT Project Manager

    Woking
    Permanent
    £55,000 - £60,000 per year

    Our client is looking an IT Project Manager to join the team on a permanent basis. This role requires travel to the Woking office on a hybrid basis (3 days per week). You would be responsible for the end-to-end delivery of IT projects and change initiatives, from concept through to deployment, service transition and benefit realisation.

    • Well know organisation operating in the Travel sector
    • Are looking for an IT Project Manager to join the team
    Save Job
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  • IT Support Specialist - Financial Services Needed

    City of London
    Permanent
    £54,000 - £62,000 per year

    As an IT Support Specialist (Senior) in the financial services industry, you'll be the go-to person for resolving technical issues and ensuring smooth day-to-day IT operations. Based in Barbican, you'll play a key role in supporting the technology needs of the organisation.

    • Amazing Career progression
    • Strong Company Culture
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  • Hotel Real Estate Asset Management Analyst

    London
    Permanent
    £55,000 - £60,000 per year

    This role provides key support to the Asset Management team in a specialist Hotel Real Estate Investor. You will be responsible for producing meaningful analysis to support operational and financial decision-making, reporting / forecasting and assisting with investment, Re-Fi and disposal activities.

    • Exciting Real Estate Hotel Investor Family office AM Analyst role
    • Asset Management Analyst : Hotel Consultancy to client-side move
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  • Market Risk Analyst - Banking

    London
    Temporary
    £250 - £275 per day

    The role of Market Risk Analyst requires a detail-oriented professional to assess, monitor, and report on market risks within the financial services industry. This is a temporary position based in London, offering a competitive daily rate.

    • Market Risk Analyst role - interim to perm opportunity
    • Market Risk Analyst - Corp Banking
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  • FP&A Budgeting and Forecasting Analyst

    England
    Temporary

    As an FP&A Budgeting and Forecasting Analyst in the industrial and manufacturing sector, you'll focus on managing budgets and financial forecasts to support the organisation's decision-making processes. This temporary role involves analysing financial data and ensuring accurate reporting to keep the business on track.

    • Competitive salary
    • Excellent career progression opportunities
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The role of application support

Application support jobs sit within the IT department, and are all about managing and maintaining applications and systems that businesses rely on to perform key functions. Those apps and systems could be anything from a project management tool to a supermarket self-service checkout. Whatever the function, once people have started using the app or system, it must be monitored to ensure it performs. Typically, if something goes wrong, the app will send a message reporting the error. Specialists in application support jobs must step in, diagnose the issue, come up with a solution and implement it quickly.

Typical tasks of application support

IT application support roles effectively involve two types of tasks. 

The first type is routine, highly structured, and takes up the majority of an application support specialist's time. It involves monitoring apps and systems to ensure they are functioning as expected, working through pre-arranged improvements to boost performance and checking automated messages. These types of tasks account for perhaps 90 percent of application support team responsibilities.

The other type of task is less organised and harder to define. It involves responding to and coming up with fixes for live issues that prevent end users from completing key tasks. They must work quickly with other members of the application support team to diagnose the problem and come up with an effective solution, while communicating with end users and stakeholders who need to know when functionality will be restored.

Having completed repairs and ensured everything is running smoothly, people in application support jobs then dig into the underlying cause of the problem and recommend measures to prevent it from recurring. These recommendations could include anything from updating the app’s code to providing training for end users.

Qualifications required for application support jobs

Application support jobs typically call for applicants to have some sort of formal qualification, such as a degree in IT, computing studies, information systems, or business administration. Different IT application support roles may demand more niche qualifications or accreditations in specific coding languages or operating systems.

Hard/soft skills needed for application support jobs

Application support jobs are highly technical, and require a range of hard skills. Most importantly, someone in this role must have an intimate understanding of the specific computing systems and coding languages used by an organisation, allowing them to investigate and diagnose problems when they occur and come up with solutions. 

Application support is also effectively a customer service role, with potentially vast numbers of end users looking to people in this area for information on when a problem with an app or system will be resolved. People in application support jobs must also have excellent verbal and written communication skills, with the ability to break down complicated problems and explain them to people who do not possess the same level of technical expertise. When errors arise, they must be comfortable working to deadlines and handling pressure to hit their goals.

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Michael Page is a trading name of Michael Page International Recruitment Limited. Registered in England No. 04130921 Registered Office: 200 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey, KT15 2NX
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