Almost every sector faced significant challenges and disruption in 2020, as restrictions on in-person interaction and consumer behaviour shifts necessitated adaptation from the business world. The retail and fashion sectors were strongly impacted by these changes. For that reason, it is more important than ever for professionals to understand the landscape, the skills that will enable them to thrive, and the best ways to keep customers and clients engaged.

Looking forward, attracting and securing top talent will be crucial next steps for all businesses, building upon organisational change and transformation to thrive in 2021. To support our customers in developing the teams they need for success and finding the right roles to drive their careers, we have divided this guide into two areas of focus:

Recruiting, talent trends, and skills
As part of our comprehensive market overview, we highlight the competitiveness and current processes of hiring in retail and fashion, where candidates are looking for roles and the breakdown of talent availability, as well as the key skills for retail and fashion, and emerging soft skills across the UK.

Salaries in buying, merchandising, design, and development
With competition for the best talent remaining fierce, we break down the average salaries for the most advertised roles, looking at regional trends and fluctuations. More than ever, understanding salary expectations and market rates is key to future-proofing your talent pipeline and understanding your professional worth in the current landscape.

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