BRC & Compliance Coordinator

Key Responsibilities of the BRC & Compliance Coordinator will be;

• Maintain and further develop the BRCGS (Brand Reputation Compliance Global Standards) framework across the operation to achieve and maintain certification.
• Monitor and improve the organisation's Quality Management System (QMS), ensuring compliance with internal policies and external regulatory requirements.
• Analyse operational and quality performance data, producing reports and recommendations for improvement.
• Act as the main point of contact for BRCGS compliance internally and externally, including audits and certification processes.
• Ensure services and processes meet legal, regulatory, and customer requirements.
• Develop and maintain quality procedures, documentation, and controls across the operation.
• Deliver training and guidance to staff to ensure quality standards and compliance procedures are understood and implemented.
• Investigate customer complaints and ensure corrective actions are implemented.
• Liaise with internal departments, suppliers, and customers to maintain service standards and compliance.
• Provide internal support for IT systems and telephony, acting as the point of contact for system providers where required.
• Support operational teams and management with administrative and compliance-related activities.

Health, Safety & Compliance

• Ensure safe and compliant working practices are followed across the operation.
• Investigate incidents and ensure correct reporting procedures are followed.
• Identify potential hazards and ensure appropriate corrective actions are taken.
• Promote a clean, safe, and compliant working environment.

Key Requirements

• Experience working with BRCGS standards or similar compliance frameworks.
• Strong knowledge of quality management systems (QMS).
• Experience supporting or managing audits, compliance processes, or certifications.
• Strong analytical and reporting skills.
• Excellent communication skills with the ability to influence and train staff.
• Ability to work cross-functionally with multiple departments.
• Strong organisational skills and attention to detail.