Save Job Back to Search Job Description Summary Similar JobsFlexible workingFull TimeAbout Our ClientJoin Government Commercial Agency (GCA) and apply your technology expertise to deliver true Value for the Nation. You will drive market-leading commercial agreements that empower our public services with world-class innovation, ensuring every pound spent builds a more resilient, cost-effective, and digitally-advanced Britain. Progress your career where commercial strategy meets national purpose.Working alongside a Commercial Lead, you will act as a driving force within the category team, taking ownership of high-value commercial agreements. This role is built on strategic influence; you will master complex supplier relationship management (SRM) and cultivate key customer partnerships to ensure our digital frameworks deliver maximum efficiency and innovation for the public sector.We currently have a number of positions within the Technology category group available. You could be placed within one of the following exciting subcategories:Digital and Technology ServicesNetwork ServicesHardwareSoftwareThis is an opportunity to join the Technology Category at GCA, where you will play a central role in managing over £14bn of public sector spend. As a core driver of GCA's commercial success, our team accounts for more than 40% of the organisation's total impact, directly fuelling the UK's digital evolution.You will join a collaborative powerhouse of experts dedicated to helping public sector customers navigate the complexities of the tech market. By bridging the gap between cutting edge suppliers and essential public services, you will ensure the UK remains at the forefront of digital transformation and global innovation. From supporting major government missions to delivering projects of national significance, your work will provide tangible Value for the Nation.Our Commercial Team is transforming to become even more flexible. Candidates should be aware that there will be opportunities to flex into other category areas as required, either to meet business needs and/or for staff development.Job DescriptionEffective management of Commercial Agreement performance over its lifecycle to meet increased customer reach and commercial benefits targets, including communications campaigns and sharing insights as part of industry and customer forums.Lead on procurement workstreams and / or provide significant contribution to the delivery and management of category commercial agreement procurements. Working to agreed timelines.Act as a category specialist, proactively advising public sector buyers, across all levels of seniority, on optimal commercial strategies to ensure the best possible commercial outcomes for their technology procurement needs.Manage complex enquiries, providing high quality advice and guidance to enhance GCA's reputation as a trusted partner.Management of commercial agreement suppliers, synthesising complex data and financial reporting to identify market trends, spending behaviours, and value-add opportunities for the benefit of the public sector.Develop strong engagement with suppliers and public sector buyers to identify and share best practice for successful commercial outcomes and deliver Value for the Nation.Work in close collaboration with the Customer Experience Directorate to retain, grow customer base through added value initiatives and improvement of service quality.Effectively manage risk and issues for your agreement, ensuring mitigation and escalation measures are implemented as appropriate.Support the Commercial Lead in evolving category strategies, providing insights based on customers' and suppliers' feedback with a view to continuously improving the Technology category group product portfolio.Support team development and resilience either directly or through matrix management, while identifying and implementing process improvements to optimise category management operationsThe Successful ApplicantExperience of procurement in the technology category, with a track record of managing contract performance, delivering excellent customer satisfaction and value for moneyStrong commercial acumen with the ability to assess large data sets and make informed decisions in a complex commercial environmentExperience of supplier and/or customer relationship management - specifically within the technology sectorProactively and collaboratively motivate, influence, and persuade diverse internal and external stakeholders across all seniority levels, advising and driving optimal commercial outcomes.Ability to problem solve and identify continuous improvement opportunities that ensures the category/organisation operates with maximum effectivenessWe'll assess you against these behaviours during the selection process:Working TogetherCommunicating and InfluencingDelivering at PaceManaging a Quality ServiceWe'll assess you against these technical skills during the selection process:Contract and supplier managementWhat's on OfferSalary £48,027Civil Service Pension with an employer contribution of 28.97%A discretionary non-contractual performance related bonusWorking remotely in addition to working in advertised office locationFlexi time schemeMinimum 25 days annual leave to a maximum service related 30 days excluding bank holidaysFor more information, please find the link below to the advert on civil service jobs - https://www.civilservicejobs.service.gov.uk/csr/index.cgi?SID=dXNlcnNlYXJjaGNvbnRleHQ9MTkwNjE4ODYwJnNlYXJjaHNvcnQ9c2NvcmUmb3duZXJ0eXBlPWZhaXImam9ibGlzdF92aWV3X3ZhYz0xOTk5MTk5Jm93bmVyPTUwNzAwMDAmcGFnZWFjdGlvbj12aWV3dmFjYnlqb2JsaXN0JnBhZ2VjbGFzcz1Kb2JzJnNlYXJjaHBhZ2U9MSZyZXFzaWc9MTc3OTgwNjk0NC1iZTViYWEyMDI1OTJmMjdlNzBmZjE5ZTVmMjBkMDA3NzFmZmZkY2EzApply before 11:55pm on Tuesday 9th June 2026ContactJoe BloorQuote job refJN-052026-7025982Phone number+441132437745Job summaryJob functionProcurement & Supply ChainSubsectorIndirect ProcurementSectorPublic SectorLocationNorwichContract typePermanentConsultant nameJoe BloorConsultant phone+441132437745Job referenceJN-052026-7025982
