Save Job Back to Search Job Description Summary Similar JobsCompetitive SalaryEstablished OrganisationAbout Our ClientThis is a well-established organisation within the not-for-profit sector, specialising in property and housing services. They are a medium-sized organisation committed to providing quality housing solutions and improving the lives of their tenants.Job DescriptionDevelop and deliver communications Create clear, simple updates for residents (letters, newsletters, FAQs, digital content)Lead resident and community engagement Plan and run consultations, drop-ins, surveys, and community eventsGather and use feedback Collect resident feedback and ensure it is shared with project teams to influence decisionsManage stakeholder relationships Work with internal teams, contractors, councils, and partners to keep communication alignedSupport project delivery Help deliver engagement plans and ensure activities are completed on timeMonitor engagement activity Track communications and engagement work, keeping accurate records and reporting on outcomesManage issues and risksIdentify concerns from residents and help resolve or escalate them appropriatelyThe Successful ApplicantA successful Tenancy Engagement Officer should have:Experience within the property or housing sector, ideally in a not-for-profit setting.Strong interpersonal skills and the ability to build trust with tenants.Knowledge of tenancy agreements and housing regulations.Proficiency in maintaining accurate records and using relevant software systems.A proactive approach to problem-solving and decision-making.A commitment to providing excellent customer service.What's on OfferCompetitive salary ranging from £32,338 to £39,524 per annum.Opportunities to make a positive impact in the not-for-profit sector.Supportive work environment within the property industry.Professional development opportunities.Convenient location in Manchester.This is an excellent opportunity for a Tenancy Engagement Officer to make a meaningful difference in the lives of tenants. If you're passionate about housing and community engagement, apply today!ContactMatt FacerQuote job refJN-052026-7023196Phone number+441618286219Job summaryJob functionPropertySubsectorProperty Development & ConsultancySectorPropertyLocationManchesterContract typeInterimConsultant nameMatt FacerConsultant phone+441618286219Job referenceJN-052026-7023196
