CRM officer

London Temporary £23 - £24 per hour View Job Description
The purpose of this role is to strengthen the relationship between the University and its prospective students through the effective use of CRM and digital media
  • Interim CRM position in London, sitting within a marketing and comms function
  • You will work for an internationally recognised university in London

About Our Client

Prestigious university in London

Job Description

1. CRM & Data Management

  • Use CRM systems to deliver targeted, timely communications.
  • Support enquiry collection across events and digital channels.
  • Manage data imports and ensure compliance with data protection policies.



2. Communications & Campaigns

  • Support delivery of campaigns to engage prospective students.
  • Build and manage CRM communications and automations.
  • Create high-quality, on-brand email templates.
  • Help develop communications for key audiences (students, parents, teachers).



3. Analysis & Reporting

  • Monitor campaign effectiveness using CRM tools, Power BI, and Excel.
  • Use data insights to improve processes and communications.
  • Benchmark CRM performance against competitors.
  • Support data analysis, reporting, and dataset management.

The Successful Applicant

CRM systems: Experience with CRM/email marketing platforms (incl. Microsoft Dynamics).

Data analysis: Handling large datasets using Excel/Power BI.

Project management: Managing priorities to meet deadlines and targets.

HTML: Writing/editing code for email communications.

Higher Education: Experience working in HE.

What's on Offer

2 days a week in the office

Central London location

Day rate

Reporting into the Senior CRM Officer

Contact
Isabella Cardy
Quote job ref
JN-032026-6972465
Phone number
+44 781 636 0915

Job summary

Job function
Digital
Subsector
Email & eCRM
Sector
Not For Profit
Location
London
Contract type
Temporary
Consultant name
Isabella Cardy
Consultant phone
+44 781 636 0915
Job reference
JN-032026-6972465