Customer Communications Coordinator

Prescot Permanent £32,000 - £35,000 per year View Job Description
We are seeking a Customer Communications Coordinator to support and enhance customer engagement through strategic communication initiatives. This is a fantastic opportunity for someone passionate about marketing and the not-for-profit sector to make a meaningful impact.
  • Great Opportunity to work for a not for profit organisation
  • Hybrid (1 day in offiice)

About Our Client

This is a well-established organisation within the not-for-profit sector, dedicated to providing valuable services and support to the community. They are a small-sized organisation with a focus on innovation and customer satisfaction.

Job Description

  • Develop and implement communication strategies to engage and inform customers effectively.
  • Create compelling content for digital and print channels, ensuring consistency in messaging.
  • Collaborate with internal teams to support campaigns and projects aligned with organisational goals.
  • Monitor and evaluate the effectiveness of communication activities, providing reports and recommendations for improvement.
  • Manage customer feedback channels and respond to enquiries in a timely and professional manner.
  • Support the delivery of events and initiatives to enhance customer relationships.
  • Ensure all communications comply with branding guidelines and regulatory standards.
  • Stay updated with industry trends to identify opportunities for innovation in customer communication.

The Successful Applicant

A successful Customer Communications Coordinator should have:

  • A strong background in marketing or a related field, particularly within the not-for-profit sector.
  • 3-5 years In house communications experince
  • Proven ability to create engaging content for diverse communication platforms.
  • Experience collaborating with cross-functional teams to achieve common goals.
  • Excellent organisational and project management skills.
  • A keen eye for detail and a commitment to maintaining high standards in all communications.
  • Knowledge of customer engagement strategies and techniques.
  • An understanding of branding and regulatory compliance in communications.

What's on Offer

  • Competitive salary ranging from £32,000 to £35,000 per annum.
  • Flexible hybrid working arrangement, with one day in the Prescot office.
  • Opportunity to contribute to meaningful projects within the not-for-profit sector.
  • Supportive and collaborative work environment.



If you're ready to take the next step in your marketing career and are passionate about making a difference in the not-for-profit sector, we encourage you to apply for the Customer Communications Coordinator role in Prescot today!

Contact
Nicola Adam
Quote job ref
JN-022026-6936807
Phone number
+441618286208

Job summary

Job function
Marketing & Agency
Subsector
PR & Communication Agencies
Sector
Not For Profit
Location
Prescot
Contract type
Permanent
Consultant name
Nicola Adam
Consultant phone
+441618286208
Job reference
JN-022026-6936807