Save Job Back to Search Job Description Summary Similar JobsLong term temporary opportunity, with immediate start.Reputable organisation, great rates of pay.About Our ClientReputable not-for-profit organisation, based in York. They aim to provide exceptional support and services to their clients with the support of the Customer Service Team.Job DescriptionRespond to customer enquiries via phone, email, or in person, ensuring a high level of service at all times.Maintain accurate records of customer interactions and transactions.Assist customers by providing information, resolving complaints, and offering solutions in a timely manner.Collaborate with other departments to address customer concerns effectively.Support the team in achieving service performance targets.Contribute to the continuous improvement of customer service processes.Provide feedback to management on customer service trends and potential improvements.Ensure compliance with company policies and procedures.The Successful ApplicantExcellent communication and interpersonal skills.Strong problem-solving abilities and a customer-focused mindset.Ability to work effectively in a team environment.Good organisational skills and attention to detail.Proficiency in using standard office software and systems.Experience in a customer service role.Flexibility to adapt to a temporary role with varying responsibilities.What's on OfferCompetitive hourly rate of £15.92.Generous holiday package to support work-life balance.On-site parking for added convenience.Hybrid working available after full training.ContactDanielle HughesQuote job refJN-012026-6929834Phone number+44 151 255 3756Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorNot For ProfitLocationYorkContract typeTemporaryConsultant nameDanielle HughesConsultant phone+44 151 255 3756Job referenceJN-012026-6929834
