Save Job Back to Search Job Description Summary Similar JobsImmediate start roleTemp to perm opportunityAbout Our ClientThis opportunity is with a public sector organisation based in Rochdale. The organisation is well-regarded for its commitment to delivering excellent services to the community and maintaining a professional environment.Job DescriptionRespond to customer enquiries via phone & email.Provide accurate information and resolve issues to customer satisfaction.Scheduling customer works with engineers & sub-contractors.Maintain detailed and accurate records of customer interactions.Collaborate with internal departments to address and resolve customer concerns.Handle complaints professionally, ensuring they are escalated when required.The Successful ApplicantA successful Customer Service Advisor should have:Previous experience in a customer service role, preferably in a call centre setting.Excellent communication and interpersonal skills.Proficiency in handling customer complaints and resolving issues effectively.Strong organisational and administrative skills.Ability to work independently and as part of a team.Familiarity with using customer service software and systems.A commitment to delivering high-quality customer servicePlease note that we can only accept applications from candidates who are immediately available. What's on OfferImmediate start.Weekly pay.Temp to perm.Free on-site parking.ContactLee McerleanQuote job refJN-022026-6942049Phone number+44 161 829 0398Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorNot For ProfitLocationRochdaleContract typeTemporaryConsultant nameLee McerleanConsultant phone+44 161 829 0398Job referenceJN-022026-6942049
