Save Job Back to Search Job Description Summary Similar JobsImmediate start temp to perm roleWeekly payAbout Our ClientThis organisation is a small-sized entity within the not-for-profit sector, dedicated to making a positive impact in the community. They are committed to providing excellent service to their clients and fostering a supportive work environment.Job DescriptionRespond to customer inquiries via phone, email, and other communication channels promptly and professionally.Provide accurate information and advice on available services and support.Maintain detailed and accurate records of customer interactions using the organisation's systems.Resolve customer issues effectively and escalate complex cases when necessary.The Successful ApplicantA successful Customer Service Advisor should have:Previous experience in a customer service, particularly in a telephony based role.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Proficiency in using customer relationship management (CRM) systems or similar tools.A proactive approach to handling customer inquiries and resolving issues.A commitment to upholding the values and mission of the not-for-profit sectoWhat's on OfferCompetitive hourly rate & weekly pay.Immediate start.Temp to perm opportunity.Chance to contribute to meaningful work within the not-for-profit sector.ContactLee McerleanQuote job refJN-032026-6982105Phone number+44 161 829 0398Job summaryJob functionBusiness SupportSubsectorContact CentreSectorNot For ProfitLocationInternationalContract typeTemporaryConsultant nameLee McerleanConsultant phone+44 161 829 0398Job referenceJN-032026-6982105
