Customer Service Consultant

Brighton Temporary £13 - £16 per hour View Job Description
This Customer Service role in the healthcare industry is all about making sure patients and customers get the help they need quickly and efficiently. You'll be handling queries, providing support, and ensuring everything runs smoothly day-to-day.
  • Immediate Start
  • Working for a well established organisation

About Our Client

A company in the healthcare industry providing services in the UK.

Job Description

  • Respond to customer queries via phone, email, or other communication channels.
  • Provide accurate information and resolve issues in a timely manner.
  • Keep records of customer interactions and update systems accordingly.
  • Work closely with other teams to ensure seamless service delivery.
  • Maintain a professional and friendly approach when dealing with customers.
  • Identify and escalate issues that require further attention.
  • Assist with administrative tasks related to customer service processes.
  • Contribute to improving customer service procedures and practices.

The Successful Applicant

A successful Customer Service professional should have:

  • Experience in a customer service role, preferably in the healthcare industry.
  • Strong communication skills, both written and verbal.
  • Ability to manage multiple tasks and prioritise effectively.
  • Proficiency in using customer service software and systems.
  • A patient and empathetic approach to customer interactions.
  • Attention to detail and a proactive problem-solving attitude.

What's on Offer

  • Competitive daily pay, dependent on the level of experience.
  • Temporary position offering flexibility in working arrangements.
  • Opportunity to gain experience in the healthcare industry.



If you're interested in this role, apply now.

Contact
Conal Supple
Quote job ref
JN-082026-7076346
Phone number
+441932264032

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Healthcare / Pharmaceutical
Where
Brighton
Contract type
Temporary
Consultant name
Conal Supple
Consultant phone
+441932264032
Job reference
JN-082026-7076346