Customer Service

South East London Permanent £35,000 - £40,000 per year View Job Description
This is an excellent opportunity for a Customer Service professional to join a leading luxury travel company in South East London. This role will not be high volume, but you will be working with high net worth clients.
  • Great opportunity to work for a luxury travel company in South East London.
  • Friendly, team orientated firm and with great perks!

About Our Client

They are a very well established luxury travel company in South East London. They are very niche, but incredibly well respected in their industry.

Job Description

  • Act as the first point of contact for customer inquiries, ensuring prompt and effective communication.
  • Provide administrative support to the secretarial and business support department.
  • Manage customer accounts and maintain accurate records.
  • Resolve issues in a professional manner.
  • Prepare reports and documentation as required.
  • Assist in improving customer service processes and procedures.
  • Maintain confidentiality and adhere to company policies.



The Successful Applicant

A successful Customer Service professional should have:

  • Previous experience in a customer service or administrative role within professional services.
  • Strong organisational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Attention to detail and accuracy in handling tasks.
  • Proficiency in relevant software and tools.
  • A proactive approach to problem-solving and customer satisfaction.
  • Ability to work both independently and collaboratively within a team.



What's on Offer

£35,000 to £40,000 depending on the candidate

Contact
Sarah Bagnall
Quote job ref
JN-022026-6946504
Phone number
+44 207 269 2466

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Leisure, Travel & Tourism
Location
South East London
Contract type
Permanent
Consultant name
Sarah Bagnall
Consultant phone
+44 207 269 2466
Job reference
JN-022026-6946504