Head of Service

Newark Permanent £55,000 - £65,000 per year View Job Description
Lead and manage service operations, ensuring exceptional customer support and efficient delivery of maintenance and aftersales services. Drive performance, compliance, and team development while supporting the company's reputation for innovation in heating and energy solutions.
  • Opportunity to work at a leading global HVAC manufacturing business.
  • Ideal for a candidate looking for autonomy and growth potential.

About Our Client

We are working with a leading provider of heating, ventilation and energy solutions with a long standing reputation for quality excellence and strong customer service. They are part of a global group headquartered in Europe with a presence in over 50 countries. The business is currently undergoing a strong period of growth making it an excellent time to join a highly ambitious organisation.

Job Description

  • Manage and oversee the UK service department
  • Develop and implement service strategies in line with organisational goals.
  • Coordinate with internal teams to ensure smooth service delivery.
  • Monitor and improve service performance metrics.
  • Provide technical support and guidance to the engineering team.
  • Ensure compliance with industry standards and regulations.
  • Liaise with customers to address service-related concerns and maintain strong relationships.

The Successful Applicant

As the successful Head of Service you will have:

  • A strong background in the HVAC industry.
  • Experience in managing and developing people across service operations.
  • Proven ability to develop and implement service strategies.
  • Experience in customer relationship management.
  • Knowledge of industry standards and compliance requirements would be advantageous.

What's on Offer

  • Competitive salary ranging from £55,000 to £65,000 per annum.
  • Company car provided.
  • 5% pension contribution.
  • Permanent position with long-term career opportunities.
Contact
Chris Middleton
Quote job ref
JN-122025-6905286
Phone number
+44 113 243 7733

Job summary

Job function
Engineering & Manufacturing
Subsector
General Management
Sector
Industrial / Manufacturing
Location
Newark
Contract type
Permanent
Consultant name
Chris Middleton
Consultant phone
+44 113 243 7733
Job reference
JN-122025-6905286