Save Job Back to Search Job Description Summary Similar JobsHelp housing providers improve outcomes for tenants and communities.Build strategic partnerships within the social housing sectorAbout Our ClientThe employer is a small-sized organisation operating within the technology & telecoms industry. They are committed to delivering innovative solutions while maintaining a focus on property management and tenant satisfaction.Job DescriptionManage a portfolio of residents and stakeholders, acting as the primary point of contact and building strong, trusted relationships.Lead the delivery of tenancy-related projects and service improvements, ensuring outcomes are achieved within agreed timescales.Conduct regular resident engagement and review meetings to understand needs, monitor progress, and address emerging risks.Deliver resident training, guidance, and support to maximise engagement with housing services and digital solutions.Identify opportunities to improve service delivery, tenant satisfaction, and operational performance across the housing portfolio.Work collaboratively with internal teams and external partners to resolve issues, coordinate actions, and achieve positive resident outcomes.Maintain accurate case records, prepare performance reports, and use customer insight to support continuous service improvement and tenancy success.The Successful ApplicantA successful Housing Officer should have:Experience in property management or a related field.Knowledge of housing regulations and compliance requirements.Strong organisational and problem-solving skills.Excellent communication and customer service abilities.Proficiency with property management software or related tools.A proactive approach to managing tenant relationships and challenges.Strong Social Housing BackgroundWhat's on OfferCompetitive salary ranging from £36,000 to £40,000 per annum.Permanent role based in ManchesterOpportunities for professional growth and development.Supportive and collaborative company culture.If you are ready to take the next step in your career as a Housing Officer, we encourage you to apply today!ContactMatt FacerQuote job refJN-072026-7058306Phone number+441618286219Job summaryJob functionPropertySubsectorProperty / Building SurveyorSectorPropertyLocationSalfordContract typePermanentConsultant nameMatt FacerConsultant phone+441618286219Job referenceJN-072026-7058306
