HR Operations Advisor - 6month Contract

Payroll & Employee Support

• Collect monthly payroll inputs (starters, leavers, changes).
• Validate on‑call/overtime payments and update payroll system.
• Process statutory payments (SMP, SPP, SSP, SHPP) and verify evidence.
• Maintain accurate payroll and HRIS data.
• Respond promptly to payroll queries.
• Produce employment letters.
• Work with payroll provider to resolve discrepancies.

Employee Relations

• Log and track all ER cases.
• Support managers with case notes, meeting scheduling, and documentation.
• Maintain GDPR‑compliant, confidential ER files.

• Draft invite and outcome letters, plus supporting documents.
• Attend meetings as note‑taker and provide admin support.
• Support investigations by gathering policies, evidence, and historical records.

• Monitor absence triggers and alert managers when action is needed.
• Manage fit notes and ensure accurate absence reporting to payroll.
• Support OH referrals and follow-up actions.

• Prepare documents for informal and formal processes.
• Guide managers through correct procedures.
• Escalate risks to the People Partner/ER Specialist.

Benefits & Reporting Administration

• Process benefit joiners and leavers.
• Manage benefit queries and liaise with providers.
• Support renewals and employee communications.

• Identify inefficiencies and suggest process improvements.
• Create templates, trackers, and FAQs to streamline workflows.
• Produce reports (sickness, turnover, headcount, payroll accuracy).