Save Job Back to Search Job Description Summary Similar JobsImmediate startHybrid working availableAbout Our ClientThe employer is a growing organisation within the leisure industry, dedicated to providing excellent customer service and support to its clients.Job DescriptionRespond to incoming calls and provide accurate information and support to clients.Assist with booking clients travelHandle enquiries efficiently while maintaining a high standard of customer service.Log and manage client information using the organisation's systems.Collaborate with team members to resolve client issues promptly.Follow up on outstanding enquiries to ensure resolution.Maintain confidentiality and adhere to organisational policies and procedures.Provide administrative support to ensure smooth operations within the call centre.Assist in improving processes and identifying areas for service enhancement.The Successful ApplicantA successful inbound contact centre agent representative should have:Previous experience in customer service or as a inbound contact centre agentStrong communication and interpersonal skills.Proficiency in using computer systems and databases.An ability to work under pressure and manage multiple tasks effectively.A keen attention to detail and problem-solving skills.A commitment to providing excellent service and supporting clients.What's on OfferFlexible hybrid working options to support work-life balance.A fixed-term contract with potential for growth and development.Supportive and inclusive company culture in Dover.ContactGeorge AdlingtonQuote job refJN-012026-6919899Phone number+441622604512Job summaryJob functionBusiness SupportSubsectorContact CentreSectorLeisure, Travel & TourismLocationDoverContract typeTemporaryConsultant nameGeorge AdlingtonConsultant phone+441622604512Job referenceJN-012026-6919899
