Internal Sales & Service Manager

Scunthorpe Permanent £50,000 - £60,000 per year View Job Description
Internal Sales ManagerIndustry leading manufacturing business£50,000 - £60,000 doeScunthorpe / Doncaster area
  • Internal Sales & Service Manager
  • Scunthorpe / Doncaster

About Our Client

Page Group are delighted to be partnering with a long standing client on the appointment of a new Internal Sales Manager. The role will join the business at their offices in the Scunthorpe / Doncaster area, and will lead an internal sales & service function along with the review & implementation of new processes and procedures

Job Description

  • Lead are review and improvement of standard operating procedures and processes across the internal sales & service department
  • Provide the Internal Sales & Service function with clear leadership, guidance & support to help achieve business objectives
  • Ensure customer are provided with a world class service during each interaction both over the phone & via email
  • Increase Sales Conversion rates through quotations, ensuring quotations are followed up on and key decision making information is captured
  • Best utilise CRM system to understand customer interaction, customer demand and feedback
  • Use all available data sources to ensure information led decision can be made across the department to increase customer satisfaction, sales uptake and operational efficiency
  • Drive profit margins on quotations through healthy negotiations across the team and through strong customer relationships
  • Create and present reports to the board based on internal sales activity, customer behaviour and operational performance
  • Work across the wider business areas including Supply Chain, Sales, Production & Logistics to drive improvements across all touch points leading to better outcomes for customers, increased efficiency and improved commercial performance

The Successful Applicant

  • Leadership of a similar Internal Sales / Service Function
  • Strong commercial acumen
  • Experience driving process improvement
  • Extensive stakeholder management knowledge

What's on Offer

The Internal Sales & Service Manager role will join an industry leading business based in Scunthorpe / Doncaster

Working Monday to Friday with a 1-30pm finish on a Friday. (on site )

Salary on offer of £50,000 - £60,000 depending on experience

Contact
Zach Johnson
Quote job ref
JN-032026-6961805
Phone number
+44 113 243 7708

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
Scunthorpe
Contract type
Permanent
Consultant name
Zach Johnson
Consultant phone
+44 113 243 7708
Job reference
JN-032026-6961805