Managing Director

Commercial & Sales Leadership:

• Full accountability for revenue, volumes and advice performance across c.60 debt advisors
• Lead a pressurised, daily-grind outcome environment with pace and discipline
• Drive consistent delivery against volume, value and quality targets
• Set the tone for energy, accountability and professionalism

Marketing & Customer Acquisition:

• Ownership of a substantial annual marketing budget
• Ensure spend remains within defined CPA thresholds
• Maintain alignment between marketing intent, lead quality and outcomes
• Use data and performance insight to continuously improve outcomes

Compliance & Standards:

• Lead a fully FCA-regulated business with an unwavering focus on compliant delivery
• Prior FCA experience helpful but not essential; the ability to operate responsibly, learn quickly and respect regulatory constraints is imperative
• Maintain high standards under sustained commercial pressure and ensure those standards are embedded throughout the organisation

Operational & People Leadership:

• Overall leadership of c.110+ staff across advice, onboarding, compliance and operations
• Ensure smooth operational flow from advice through onboarding
• Develop strong management capability

Financial Management & Reporting:

• Full P&L responsibility
• Close collaboration with a dedicated Finance Director (dotted line), with deep knowledge of
• the front-end business
• Ownership of budgeting, forecasting and performance reporting

Group Collaboration:

• Support distribution of adjacent group products through the core acquisition engine
• Ensure cross-group activity is well-governed and execution-focused

Board Engagement:

• Clear, factual, commercially grounded communication of performance, risks and priorities