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Middle Office Assistant

City of London Permanent £30,000 - £36,000 per year View Job Description
The Middle Office Assistant will provide operational support across core banking functions, ensuring efficient transaction processing and strict adherence to risk and compliance standards. The role combines account management, regulatory oversight, and internal coordination to support smooth day-to-day banking operations.
  • Contribute to a range of duties within banking
  • Work in a cross-functional, collaborative role

About Our Client

The client is a regulated financial institution operating within the banking sector, focused on delivering secure, compliant, and efficient banking services. They maintain a strong emphasis on operational control, regulatory adherence, and collaborative teamwork across departments to ensure high standards of client service and risk management.

Job Description

The responsibilities of the Middle Office Assistant include:

  • Opening and maintaining customer accounts, processing deposits, withdrawals, and transfers accurately.
  • Supporting internet banking set-up and resolving account-related queries in a timely manner.
  • Ensuring full compliance with KYC and AML requirements, including monitoring and escalating suspicious activity.
  • Maintaining accurate customer records while safeguarding sensitive data and ensuring confidentiality.
  • Collaborating with the Sales team to support account-related targets and service delivery.
  • Liaising with Treasury to process documentation for non-routine transactions.
  • Coordinating with Admin/HR regarding vendor set-up and standing order maintenance.
  • Contributing to system improvements, automation initiatives, and data integrity checks.

The Successful Applicant

The successful Middle Office Assistant candidate will have 1-3 years' experience in banking, customer service, or account management. They will demonstrate a strong understanding of banking operations and financial regulations, including familiarity with SWIFT payment instruction series.

They will be detail-oriented, organised, and comfortable working in a fast-paced environment, with strong communication skills and proficiency in Microsoft Office. Fluency in Portuguese and English (written and spoken) is highly desirable.

What's on Offer

  • A permanent opportunity within a regulated banking environment in the City of London.
  • Exposure to middle office operations and cross-departmental collaboration.
  • The chance to develop expertise in compliance, treasury processes, and operational risk controls.
  • A platform for career progression within banking and financial services.
Contact
Felix Marufu
Quote job ref
JN-022026-6954111
Phone number
+44 207 645 1441

Job summary

Job function
Banking & Financial Services
Subsector
Operations / Middle Office - Banking / Securities
Sector
Financial Services
Location
City of London
Contract type
Permanent
Consultant name
Felix Marufu
Consultant phone
+44 207 645 1441
Job reference
JN-022026-6954111