Operations Manager

North London Permanent £50,000 - £60,000 per year View Job Description
We are seeking an exceptional Operations Manager to take full ownership of production within a high-performance, luxury service operation based in North London. This is a pivotal leadership role for a commercially minded, hands-on professional who can drive operational excellence, elevate standards, and lead from the front in a fast-paced environment.
  • Ownership: Autonomy to lead, shape, and improve a high‑impact operation
  • Progression: Clear development opportunities within a quality‑driven environment

About Our Client

My client delivers a premium, high‑volume service with uncompromising quality, reliability, and operational excellence at its core.

Job Description

  • Provide end-to-end leadership of shift operations, ensuring production targets are consistently achieved with precision and efficiency
  • Lead, develop, and inspire a multidisciplinary team, embedding a high-performance culture focused on accountability and continuous improvement
  • Own and drive KPI performance across productivity, quality, cost control, labour utilisation, and energy efficiency
  • Take full accountability for workforce management including recruitment, onboarding, training, and performance management
  • Champion a strong Health & Safety culture, ensuring compliance and best practice across all operational activities
  • Drive quality assurance and continuous improvement initiatives in line with premium service expectations
  • Partner closely with senior leadership to deliver a scalable, efficient, and commercially successful operation

The Successful Applicant

  • Proven success in an operations leadership role within production, manufacturing, or service-led environments
  • Experience in laundry, hospitality, or high-volume processing is advantageous but not essential
  • Strong commercial acumen with the ability to balance cost efficiency and premium quality
  • A credible, confident leader with the ability to motivate and develop high-performing teams
  • Highly organised, solutions-focused, and resilient under pressure
  • Demonstrated experience in KPI ownership, performance optimisation, and continuous improvement
  • Uncompromising commitment to Health & Safety and operational best practice

What's on Offer

  • Competitive salary range of £50,000 to £60,000 per annum over 4 days
  • Permanent position offering stability and career growth
  • Opportunity to work in a collaborative and supportive environment
  • Chance to make a significant impact within a small-sized organisation
Contact
Beth Horsley
Quote job ref
JN-052026-7014592
Phone number
+44 113 243 7721

Job summary

Job function
Engineering & Manufacturing
Subsector
Operations Management
Sector
FMCG (Fast Moving Consumer Goods)
Location
North London
Contract type
Permanent
Consultant name
Beth Horsley
Consultant phone
+44 113 243 7721
Job reference
JN-052026-7014592