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People and Culture Manager

London Permanent View Job Description
St Martin-in-the-Fields Charity are seeking a People and Culture Manager to lead the delivery of a high‑quality, people‑centered function that enables staff to feel valued, supported and equipped to thrive. The role is based in London, offering hybrid working and provides an excellent opportunity for someone looking to grow and develop while shaping a modern, inclusive HR function within a dynamic homelessness charity.
  • London Based
  • Hybrid Working

About Our Client

St Martin-in-the-Fields Charity are a UK-wide homelessness that funds projects providing healthcare, legal advice, and mental health support to help people move out of homelessness and prevent it from happening in the first place. It also offers emergency financial grants to people who are homeless or at risk, helping them secure and maintain safe housing.

The charity's vision is for everyone to have a safe place to live, and the support needed to keep it. Established as an independent charity in 2014, its roots go back to the 1920s when St Martin-in-the-Fields began supporting people in need.

It's a really exciting time to join the charity as it strengthens its internal capacity ahead of the 100th Appeal and delivers its new five‑year strategy, ensuring it has the people, systems and culture needed to maximise future impact. As part of this growth, they are investing in their People & Culture function so staff are supported, equipped and empowered to deliver long‑term, impactful solutions to prevent homelessness.

Job Description

As People & Culture Manager, you will play a central role in strengthening the charity's people experience and embedding a culture aligned to its mission and values. The role offers an opportunity for a candidate to learn, grow and develop to manage BAU activity but also improve and develop the HR function.

  • Lead day‑to‑day HR operations, building a trusted and proactive People function.
  • Support in the development and delivery of the People Strategy to ensure it's aligned to the organisations new 5-year strategy.
  • Develop and deliver the charity's EDI Action Plan, chairing the EDI Steering Group and driving inclusive practice across the organisation.
  • Review and refine HR policies and processes to ensure they remain legally compliant, effective and values‑driven.
  • Oversee recruitment and selection processes to attract, hire and retain talented individuals.
  • Improve and streamline onboarding and induction to deliver a warm, consistent and engaging experience for new starters.
  • Manage and maintain the HRIS (Employment Hero), ensuring accurate employee data, effective reporting and streamlined HR administration across the employee lifecycle.
  • Develop a new learning and development framework, utilising training needs analysis, develop learning content and facilitate training to the organisation
  • Maintain and support with developing the new L&D module on the HRIS and support staff in using it effectively.
  • Utilise People analytics and insights to inform decision-making and measure impact.
  • Support payroll coordination and ensure smooth processes across the employee lifecycle.
  • Build strong working relationships with managers and staff, acting as a trusted partner and champion for a positive working culture.
  • Strengthen organisational performance, employee engagement and career development approaches.
  • Model behaviours that reflect the organisation's values and commitment to continuous improvement.

The Successful Applicant

The successful candidate will have:

  • CIPD qualified (Level 5)
  • Proven experience in a similar HR generalist role, ideally within a small-to-medium charity.
  • Solid knowledge of HR practices and principles of a learning organisation. This includes a strong understanding of recruitment processes, learning and development strategies, and diversity and inclusion.
  • Experience developing and delivering People or HR strategies, using data to evaluate progress and impact.
  • Confidence supporting managers with performance management, feedback conversations and employee relations
  • Experience designing and implementing learning and development programs and training to provide continuous improvement across the charity.
  • A genuine passion for embedding EDI in meaningful, practical ways to create a supportive and inclusive culture.

What's on Offer

  • London based with flexible & hybrid working
  • 25 days annual leave plus bank and public holidays
  • Length of service annual leave increment - up to a maximum of 5 extra days
  • Two paid volunteering per year
  • Enhanced family-friendly and bereavement policies
  • Discretionary leave between Christmas and New Year public holidays
  • Employee Assistance Programme with free, confidential counselling
  • Sector specific training on safeguarding and housing/ homelessness sector for all new starter
  • 6% employer pension contribution
  • Substancial discount in The Crypt Café and the St Martin-in-the-Fields shop
  • A strong commitment to developing a diverse, inclusive and culturally sensitive workplace and community for everyone
  • Please apply by 30th March, with interviews on the 8th and 13th
Contact
Brooke Simmons
Quote job ref
JN-032026-6967792
Phone number
+442072692181

Job summary

Job function
Human Resources
Subsector
HR Manager
Sector
Not For Profit
Location
London
Contract type
Permanent
Consultant name
Brooke Simmons
Consultant phone
+442072692181
Job reference
JN-032026-6967792