Regional Director

West Midlands Permanent View Job Description
The Regional Director will lead multi-contract delivery operations across the Mildands & Southern regions, driving performance and profitability to deliver exceptional outcomes for customers and clients. As a senior leader, you'll hold full P&L accountability for a £multi-million business, inspire high-performing teams, and build strategic relationships to support sustainable growth and enhance the business reputation as a trusted partner.
  • Overall P&L responsibility for a £multi-million business
  • Progressive organisation with career development

About Our Client

A trusted leader in modernising public service delivery, leveraging technology and data-driven solutions to enhance customer experience and transform health and employment outcomes

Job Description

The Regional Director will be responsible for:

  • Financial Leadership: Own full P&L accountability for a multi-contract regional business unit+ and ensuring commercial sustainability.
  • Operational Excellence: Drive high-quality service delivery and customer outcomes, consistently exceeding client expectations across all contracts.
  • People Leadership: Inspire and lead geographically dispersed teams, fostering engagement, developing talent, and creating a high-performance culture.
  • Client & Stakeholder Engagement: Build and maintain senior-level client relationships, ensuring satisfaction and leveraging account management to support organic growth.
  • Transformation & Innovation: Champion modernisation of service delivery, embedding technology and process improvements to enhance performance and profitability.
  • Growth & Market Presence: Act as the senior regional leader, engaging with key external stakeholders (e.g., devolved administrations, combined authorities, integrated care boards) to drive year-on-year growth in partnership with the Growth team.
  • Reputation Management: Uphold the organisation's integrity and reputation as a trusted delivery partner within the public services sector.

The Successful Applicant

The successful Regional Director will be a proven senior leader who thrives on complexity, growth, and delivering outcomes at scale. This is a hybrid role and candidates can be located in the UK with easy access to the Midlands and South.

You bring at multiple years operating at Director level, and a track record of leading multi-contract portfolios for multiple clients through geographically dispersed teams. Commercially sharp and purpose-led, you excel at winning and delivering high‑value, high‑quality, sustainable contracts while building trusted relationships at the most senior levels.

Your track record

  • Commercial Impact: Won and ran high‑value, multi‑contract portfolios; delivered outstanding service performance and sustainable profitability.
  • Operational Excellence: Consistently exceeded client expectations across complex contracts, with a focus on outcomes and quality.
  • Stakeholder management: Built respected relationships with senior clients and public sector stakeholders; adept at partnering to unlock growth.
  • Transformation: Modernised service delivery, leveraging technology, data, and process redesign to improve performance and customer experience.



Leadership

  • Inspiring & People-Centric: Progressive leadership style; grows capability, champions inclusion, and drives high colleague engagement.
  • Strategic & Data‑Driven: Combines strong business acumen with evidence‑based decision‑making and a clear growth mindset.
  • Innovative & Solution‑Focused: Challenges the status quo, applies learning agility, and turns complexity into practical, scalable solutions.
  • Values‑Led: Acts with integrity, respect, compassion, and a relentless focus on the customer, partnering effectively across functions.



What's on Offer

  • Competitive salary
  • Comprehensive benefits package, including a company car, bonus, pension, and healthcare.
  • Opportunity to work in a senior leadership role within a reputable organisation.
Contact
Mark Lawson-Jones
Quote job ref
JN-012026-6916899
Phone number
07342 073 140

Job summary

Job function
Executive Search
Subsector
Sales
Sector
Business Services
Location
West Midlands
Contract type
Permanent
Consultant name
Mark Lawson-Jones
Consultant phone
07342 073 140
Job reference
JN-012026-6916899