Repairs Administrator - Housing

City of London Interim £33,000 - £34,400 per year View Job Description
This is an excellent opportunity for an organised and proactive Repairs Administrator to join a resident‑managed housing organisation delivering essential services to its local community. You'll help ensure repairs, appointments and compliance tasks run smoothly, supporting both residents and trades teams.
  • Make a real difference in a resident‑focused organisation
  • Varied role with clear impact on service delivery

About Our Client

Our client is a long‑established, resident‑managed housing organisation providing services to thousands of people across its local area. With a strong community focus and a commitment to delivering high‑quality, accessible services, they pride themselves on working collaboratively, supporting residents and continually improving how they operate.

Job Description

  • Log, track and manage all damp, mould and repairs cases using internal systems
  • Coordinate appointments between residents, operatives, surveyors and contractors
  • Administer invoices, documentation and compliance paperwork
  • Raise repair orders and follow‑on works based on inspection findings
  • Support disrepair cases, post‑inspections and administrative tasks
  • Monitor contractor progress and follow up on outstanding works
  • Keep accurate communication logs and ensure paperwork is up to date
  • Schedule and prioritise repair jobs for both in‑house operatives and contractors
  • Apply correct schedule‑of‑rates codes to repair orders
  • Liaise with residents to arrange appointments and resolve issues
  • Monitor KPIs, support reporting and maintain trackers
  • Occasionally cover reception and general admin duties

The Successful Applicant

A successful Interim Admin / Operative Scheduler should have:

  • Experienced in admin roles, ideally within property, repairs or housing
  • Understanding of repairs, maintenance and compliance processes
  • Comfortable scheduling operatives and managing high volumes of requests
  • Highly organised with exceptional attention to detail
  • Excellent communication skills with confidence speaking to residents and contractors
  • Proficient in Excel and office software
  • Able to manage competing priorities and remain calm under pressure
  • Team‑focused, adaptable and committed to great customer service
  • Knowledge of disrepair, compliance orders and schedule‑of‑rates (desirable)

What's on Offer

  • FTE salary ranging from £33,000 to £34,400.
  • Fixed-term contract with potential opportunities for growth.
  • 27 days annual leave + bank holidays
  • Opportunity to work within a supportive and focused team in the property sector.
  • Convenient London location with access to excellent transport links.
  • Chance to develop your skills within a professional environment.
Contact
Jess Hines
Quote job ref
JN-022026-6944079
Phone number
+442072692162

Job summary

Job function
Business Support
Subsector
Administrator
Sector
Not For Profit
Location
City of London
Contract type
Interim
Consultant name
Jess Hines
Consultant phone
+442072692162
Job reference
JN-022026-6944079